Customer Information Center Supervisor jobs in South Carolina

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Call Center Agent
  • iQor
  • Charleston, SC
  • ... information within our customer service database · Engage with clients in a friendly and ... center or retail location, demonstrating ability to be empathetic and compassionate. · Must have ...
  • 5 hours ago

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Call Center Sales Representative - Entry Level
  • DialAmerica
  • North Charleston, SC
  • Documenting all customer information, communications and sales in a computer system Benefits Here ... center companies with 19 call centers located throughout the United States. WE ARE AN EQUAL ...
  • 8 hours ago

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Resort Housekeeping Supervisor (Full-Time & AMAZING Benefits!!)
  • Spinnaker Resorts, Inc.
  • Hilton Head Island, SC
  • ... information to Lead Housekeeping Supervisor and the Housekeeping Manager to enable them to make ... customer service to owners and guests. · Oversees and inspects the work performed by staff in ...
  • yesterday

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Remote-Medical Call Center Rep 11/2/2020
  • MMC Group LP
  • Carolina, SC
  • Effectively utilizes various means for collecting information using approved methods, which could include phone, fax, mail, and online methods. * Provides exceptional customer service to internal and ...
  • 2 days ago

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PT Field Service Agent #3VW
  • DHL Express
  • North Charleston, SC
  • Key Accountabilities: · Assist customers with document shipment and pick up at service center. · ... information. · May process or prepare import/export documentation and assist in the customs ...
  • 3 days ago

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PT Field Service Agent #3VO
  • DHL Express
  • Greer, SC
  • Key Accountabilities: · Assist customers with document shipment and pick up at service center. · ... information. · May process or prepare import/export documentation and assist in the customs ...
  • 3 days ago

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Client Representative (Training Provided / No Experience Needed)
  • Tei Consulting Group
  • Fort Mill, SC
  • ... customer service (retail, restaurant, & hospitality -- this is not a call center environment ... Our Drive: Tei Consulting Group and it's team are goal oriented and competitive. Our Mission ...
  • 6 days ago

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Temporary Customer Service Representatives
  • Find Great People
  • Columbia, SC
  • You will be responsible for helping customers in a call center environment. Responsibilities: * Handle customer inquiries and complaints * Provide information about the services and policies
  • 6 days ago

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$65,365 to $80,327