Customer Information Center Supervisor jobs in Tennessee

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Urgent Hiring: Customer Service Representative
  • Manpower
  • Nashville, TN
  • ... supervisor when necessary. · * Validate and perform invoicing transactions for inspection calls in ACE daily. * Maintain confidentiality of customer and employer information at all times. · What to ...
  • 2 days ago

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Armed Site Supervisor - Nashville - Distribution Center
  • Allied Universal
  • Nashville, TN
  • The Site Supervisor will act as a liaison between customer, Operation Manager and security officers ... For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 ...
  • 2 days ago

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Material Handling Equipment Controls Technician
  • CBRE
  • Memphis, TN
  • ... to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE Requires basic ... supervisor.
  • 6 days ago

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Lead Material Handling Equipment Controls Technician
  • CBRE
  • Memphis, TN
  • ... to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE Requires basic ... supervisor.
  • 6 days ago

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Labor and Delivery Nurse
  • TriStar Horizon Medical Center
  • Dickson, TN
  • Nights (rotating weekends) SCHEDULE: Full-time TriStar Horizon Medical Center, Dickson TN Labor and ... Promotes customer service initiatives. * Promotes and exhibits teamwork. Qualifications: * Social ...
  • 6 days ago

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Bilingual Customer Service Representative
  • Express Employment Professionals
  • Maryville, TN
  • Maryville, TN - Bilingual Call Center Representative Express Employment Professionals has 1 open ... Documenting customer information into company specific database * NO sales / NO collections The ...
  • 7 days ago

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IT Service Desk Professional I
  • iSpace, Inc
  • Brentwood, TN
  • ... maximum customer service and issue ownership Provide on-call support as scheduled during non ... supervisor, Floor Coach, NOC, and other IT teams as necessary Complete additional tasks and ...
  • 7 days ago

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Customer Care Experts
  • Staffmark
  • Nashville, TN
  • Preferred 1 year experience in a customer service position (preferred call center experience ... Ability to receive detailed information through oral communication utilizing a headset. * The ...
  • 7 days ago

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Contact Center Supervisor
  • HCA Healthcare
  • Madison, TN Full-Time
  • Description SHIFT: No Weekends SCHEDULE: Full-time HCA has been recognized as one of the World’s Most Admired Companies ...
  • 2 Months Ago

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Customer Service Representatives
  • The Florida Center of Sleep Medicine
  • Antioch, TN Full-Time
  • The Florida Centers of Sleep Medicine is devoted to providing restful sleep to patients with all types of sleep orders. ...
  • 6 Days Ago

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$62,986 to $77,403