Customer Information Center Supervisor jobs in Wyoming, MI

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

Filters

Clear All

20 Customer Information Center Supervisor jobs found in Wyoming, MI area

C
LICENSED PRACTICAL NURSE - LPN - SKILLED NURSING FACILITY
  • CareerStaff Unlimited
  • Wyoming, MI
  • Maintain patient confidence and protect operations by keeping information confidential ... By offering unparalleled customer service, unique placement opportunities, top pay and benefits and ...
  • 2 days ago

S
Payroll Administrator
  • Schupan & Sons Inc.
  • Grand Rapids, MI
  • ... by supervisors regarding payroll and other employee information as needed · Reconciles General ... external customer and vendor relations within area of responsibility · Oversees ISO Work ...
  • 3 days ago

C
LICENSED PRACTICAL NURSE - LPN - SKILLED NURSING FACILITY
  • CareerStaff Unlimited
  • Jenison, MI
  • Maintain patient confidence and protect operations by keeping information confidential ... By offering unparalleled customer service, unique placement opportunities, top pay and benefits and ...
  • 3 days ago

H
Customer Care Representative
  • Heating Ventilating Air Conditioning Services
  • Grand Rapids, MI
  • The Call Center operates between the hours of 7 a.m. to 6 p.m. Monday thru Friday, with a Flexible ... Provide accurate information to all clients. * Take every step possible to answer the client ...
  • 4 days ago

A
Security Site Supervisor - Logistics Company
  • Allied Universal
  • Coopersville, MI
  • The Site Supervisor will act as a liaison between customer, Operation Manager and security officers ... For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 ...
  • 5 days ago

D
Property Manager Part-Time
  • Dwelling Place of Grand Rapids
  • 49423, MI
  • Supervisory Responsibilities Supervises one or more employees. Carries out supervisory ... Maintains customer satisfaction; Maintains records and promptly submits information. Use of ...
  • 5 days ago

D
Assistant Property Manager
  • Dwelling Place of Grand Rapids
  • Grand Rapids, MI
  • Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform ... Maintains customer satisfaction; Maintains records and promptly submits information. Use of ...
  • 5 days ago

M
Bilingual Call Center Representative
  • Mixed Staffing & Recruiting
  • Kentwood, MI
  • Job Description Mixed Staffing are looking for friendly people to join a clients call center team ... Determining the appropriate information to relay to the customer * Monitoring the action queue
  • 7 days ago

Wyoming is a city in Kent County, Michigan. As of the 2010 census, the city has a total population of 72,125, which makes it the 3rd largest community or city in West Michigan, the 14th largest city in the state of Michigan, and the 18th largest community in the state as well as the largest suburb of Grand Rapids. In 1832 the area was settled and organized under the Byron Township. In 1848 the township split the northern half being called Wyoming Township and then became a city in 1959 after a period of disputes surrounding annexation as well as water and sewer usage. The city has experienced ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$67,768 to $83,280
Wyoming, Michigan area prices
were up 1.3% from a year ago