Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Having recently expanded, Amplify is looking for the right candidate to add to our growing team. This full-time Account Apprentice position is for someone that has great customer service and communication skills and is looking for a career not just another position.
Daily Responsibilities:
New customer acquisition
Client retention
Evaluation of market trends
Usage of platforms such as Salesforce and SecurityTraxx
Attend business meetings and workshops discussing campaign strategies
Effectively work within a team environment as while as independently
Job Requirements:
Customer service experience in industries such as hospitality, retail or restaurant is preferred but not required
Committed to starting a career path in a fast-paced environment
Outgoing personality with the ability to develop and maintain strong customer relationships
Solid time management skills
English/Spanish- bilingual is a plus
High school diploma required
Some benefits of working with Elysian:
Team Building Events (dinners, outings, group sports activities, bowling, movies)
Flex days and Holidays off
Sporting event and concert tickets
Birthday recognition
Philanthropy events
Individualized Training
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
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Work Location: In person
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