Customer Insights Analyst jobs in South Dakota

About the role

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.

As a Data & Analytics Manager, you’ll be responsible for bringing data orientation into decision-making across functions and topics within Grocery. This is a unique role with the opportunity to create genuine impact for the lives of everyday people in our region.

We’re looking for someone with an amazing understanding of the online grocery market. Our ideal candidate is someone that excels at analysing data, makes data-driven recommendations and that relentlessly focuses on customers and desires to understand their current & future needs.

What you’ll do

• Ability to build a solid understanding of our business and work cross-functionally with internal stakeholders to deliver successful deal that create value
• Be the custodian of the key business metrics and analyses that powers business decisions
• Ability to work in fast-paced environments and adapt as necessary
•  Structure the analyses needed to answer key business questions, work with analysts to perform analyses and derive insights
• Translate data into insights in clear, concise and actionable presentations/reports to guide business decision and present to grocery leadership team
• Drive business growth through actionable insights
• Optimize & automate dashboards and reports to serve day-to-day data and analytics requests 
• Create new data platforms where needed to unlock new types of insights

What you’ll need

Successful candidates will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer centricity, and a strong alignment with our core values and purpose. 

An enthusiastic and driven professional who is excited about understanding the business context and nuances, translating business asks to analytics requests, lead the analysis and derive business insights.

• 8-10 years of work experience in analytics roles in a high-growth tech startup or similar data-heavy, product environments 
• Proficient in SQL and Tableau or equivalent visualization tool (with 2-3 yr professional experience)
•  Hands on experience with Python 
• Strong presentation skills and an ability to communicate complex findings to various audiences in a clear manner both written and verbally
• An excellent communicator with any audience with stellar stakeholder management – You can easily explain complex concepts to people of any level
• Grittiness. You never hesitate to roll up your sleeves and address something hands-on, you persevere when others fall away
• Q commerce/ retail  experience  is a must
• Basic statistical knowledge