Customer Operations Analyst jobs in the United States

The Accumulator’s department is responsible for ensuring all stakeholders $s are aligned across all vendors and where discrepancies exist identify the root cause and remediate. Providing oversite for all adjustment projects by testing & validating expected outcomes for adjustments prior to project submission to 3rd party medical vendor following through to conclusion ensuring all adjustments are completed as expected; interfacing with project originators and 3rd party vendor as needed.

College Co-op Student Job Description:

The college student will have the opportunity to work in a detail-oriented environment using analytical skills to troubleshoot and rectify discrepancies in member accumulator balances across multiple vendors and various departments within the organization. 

The student will provide visibility into claims operations and the mechanics and be provided the opportunity to gain knowledge of the claim adjustment process from an end-to-end perspective.