Customer Retention Manager jobs in the United States

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2022 Salary.com)

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Remote Customer Success Manager
  • insightsoftware
  • Seattle, WA
  • Craft effective strategies for customer retention and negotiate and secure renewal agreements and ... Manage customer relationships and escalations, including high severity requests, with a focus on ...
  • yesterday

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Account Executive - Remote Optional - Riverside, CA
  • Hired
  • Riverside, CA
  • Signup on Hired to get in front of real hiring managers for your next Account Executive (remote ... client retention and help achieve strategic goals, relative to client base and overall customer ...
  • 2 days ago

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Customer Retention Manager
  • Vetcove
  • Remote, OR
  • The Customer Retention team uses a multifaceted approach to identify weak spots in our ... Ability to adapt quickly and manage many concurrent responsibilities * A strong desire to help our ...
  • 3 days ago

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Customer Success Manager, Cortex
  • Palo Alto Networks
  • Portland, OR
  • The end result is increased customer satisfaction, value, retention, and expansion of the Palo Alto ... Manage performance metrics CSAT, Renewal rate, Reference-ability, Renewal likelihood, Adoption ...
  • 3 days ago

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Senior CRM Manager
  • NerdWallet
  • Portland, OR
  • ... and retain users. You're comfortable creating and hitting forecasts and building programs from ... Customer user journeys: Map out the customer journey and deploy an appropriate list segmentation ...
  • 4 days ago

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Customer Success Manager, Tech Touch
  • Planet Labs PBC
  • San Francisco, CA
  • We are seeking a Customer Success Manager to manage a large portfolio (100+) of small customer accounts with a strong focus on automation, client retention and upsell. This is a low touch/high volume ...
  • 4 days ago

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Customer Success Manager
  • Cloudflare
  • San Francisco, CA
  • You are ultimately responsible for the retention of your book of business; this is driven through ... Manage the customer life cycle including contract renewal * Facilitate discussion around new ...
  • 5 days ago

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Collision Body Technician| Up to $7,500 Sign-On and Retention Bonus Available*
  • AutoNation Collision Center Spokane
  • Spokane, WA
  • At AutoNation, getting customers back on the road is what drives us. We're looking for a Collision ... Collision Production Manager * Collision Estimator * Collision Body Team Lead The intent of this ...
  • 6 days ago

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Case Manager
  • The Retention Group
  • Tustin, CA FULL_TIME
  • Legal Group looking for motivated and results driven individuals with telephone sales experience for a full-time positio...
  • 28 Days Ago

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Office Manager
  • Earth Retention Systems, LLC
  • Sterling, CT FULL_TIME
  • Earth Retention Systems currently has an opening for office manager position. Candidates must have construction backgrou...
  • 15 Days Ago

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Case Manager
  • The Retention Group
  • Tustin, CA FULL_TIME
  • Legal Group looking for motivated and results driven individuals with telephone sales experience for a full-time positio...
  • 28 Days Ago

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Office Manager
  • Earth Retention Systems, LLC
  • Sterling, CT FULL_TIME
  • Earth Retention Systems currently has an opening for office manager position. Candidates must have construction backgrou...
  • 15 Days Ago

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Operations Manager
  • Employee Retention Benefits, Inc.
  • Pasadena, CA FULL_TIME
  • The Operations Manager oversees the teams that are responsible for managing all insurance related products service/claim...
  • 16 Days Ago

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Office Manager
  • Earth Retention Systems
  • Woodstock, GA FULL_TIME
  • Office Manager/Bookkeeper Office Manager/Bookkeeper JobAdministrative: Answer phone, make copies, and keep track of offi...
  • 16 Days Ago

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Customer Service
  • Title*Manager
  • Miami, FL PART_TIME
  • This position requires good communication both verbal and written, knowledge of Microsoft 365 , Some sales experience as...
  • 2 Months Ago

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Customer Retention Manager
  • Arona Home Essentials
  • Omaha, NE FULL_TIME
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are b...
  • 9 Days Ago

Income Estimation for Customer Retention Manager jobs
$85,114 to $116,204