Customer Retention Manager jobs in Fort Worth, TX

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Licensed Insurance Customer Service/Retention Agent
  • Prescott Insurance Agency LLC
  • Mansfield, TX FULL_TIME
  • Job Description


    Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

    Insurance industry or office experience and knowledge is required as it's a greater benefit relating to customers in the beginning for this position.

    **You must be Property and Causality licensed to be considered for the position

    **All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**


    Benefits


    Paid Time Off (PTO)


    Responsibilities


    • Answering phones, assisting customers and completing re-shop of existing policies. 
    • Professional phone etiquette
    • Ability to perform client focused needs analysis
    • Career minded vision
    • Follow through and exceed current and prospective client expectations
    • Multi-tasking skills
    • Setting goals with an action plan
    • Building relationships with clients
    • If you are motivated to succeed and can see yourself in this role.

    please upload your resume. We will follow up with you on the next
    steps in the interview process.


    Requirements


     

    • Maintain an upbeat, positive and enthusiastic attitude daily
    • Willingness to learn and be coach able
    • A great self starter
    • Basic computer skills
    • Proficient in Microsoft Word, Excel, and various windows application
  • 20 Days Ago

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Mobile Associate (Keller, TX)
  • THE CUSTOMER CENTER MANAGEMENT, INC
  • Keller, TX FULL_TIME
  • The Customer Center (TCC) a T-Mobile Premium Retailer is one of the first exclusively branded wireless retailers in the country. With locations in the Tri-State Greater NY and DFW/ East Texas areas, T...
  • 7 Days Ago

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Mobile Associate (Euless, TX)
  • THE CUSTOMER CENTER MANAGEMENT, INC
  • Euless, TX FULL_TIME
  • The Customer Center (TCC) a T-Mobile Premium Retailer is one of the first exclusively branded wireless retailers in the country. With locations in the Tri-State Greater NY and DFW/ East Texas areas, T...
  • 12 Days Ago

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Mobile Associate (Hurst, TX)
  • THE CUSTOMER CENTER MANAGEMENT, INC
  • Hurst, TX FULL_TIME
  • The Customer Center (TCC) a T-Mobile Premium Retailer is one of the first exclusively branded wireless retailers in the country. With locations in the Tri-State Greater NY and DFW/ East Texas areas, T...
  • 13 Days Ago

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Retention Specialist
  • Merchant Services
  • Hurst, TX FULL_TIME
  • About us IMG is a leading player in the merchant services industry, providing innovative payment solutions to businesses of all sizes. With a commitment to excellence and a focus on delivering value t...
  • 2 Months Ago

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Home Retention Specialist I
  • Pennymac
  • Fort Worth, TX FULL_TIME
  • PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...
  • 19 Days Ago

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0 Customer Retention Manager jobs found in Fort Worth, TX area

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Driver Manager
  • Schneider National, Inc.
  • Cleburne, TX
  • Job Description - Driver Manager (213557) **Job Description** Driver Manager - **Job Number:** 213557 - Full-time Tue-Sa...
  • 3/28/2024 12:00:00 AM

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Membership Service Associate
  • Workforce Solutions for Tarrant County
  • Arlington, TX
  • POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed to st...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative (CSR) - $16/hr
  • A.O. Smith Corporation
  • Haltom City, TX
  • **Customer Service Representative (CSR) - $16/hr** **Location:** Haltom City, TX, US, 76117 **Company / Location Informa...
  • 3/28/2024 12:00:00 AM

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JV Acquisition Specialist
  • Homes 4 Dinero LLC
  • Dallas, TX
  • Job Description Job Description Homes 4 Dinero is looking for highly motivated and self-driven Sales Representatives to ...
  • 3/27/2024 12:00:00 AM

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Specialist-Customer Relations
  • Suburban Propane, LP
  • Fort Worth, TX
  • > > **Specialist-Customer Relations** **Fort Worth , TX** **JOB ID: 8008** **JOB CATEGORY: Customer Service** **POSITION...
  • 3/27/2024 12:00:00 AM

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Bilingual Experienced Leasing Agent - TOP PAY ALL TARRANT COUNTY
  • Sterling Apartment Personnel
  • Arlington, TX
  • Job Description Job Description NO REMOTE WORK - On site 8 hours a day (8:30am - 5:30pm OR 9:00am to 6:00pm shift due to...
  • 3/27/2024 12:00:00 AM

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Commercial Client Services Manager - MMASW - Fort Worth
  • Marsh & McLennan Companies, Inc.
  • Fort Worth, TX
  • Company: Description: JOB TITLE: Client Services Manager, BI JOB TYPE: FLSA Exempt REPORTS TO: VP of Client Services SUM...
  • 3/24/2024 12:00:00 AM

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Account Representative
  • Plumbing Webmasters
  • Fort Worth, TX
  • Job Description Job Description We are seeking an Account Representative to join our team! You will resolve client quest...
  • 3/24/2024 12:00:00 AM

Fort Worth is located in North Texas, and has a generally humid subtropical climate. It is part of the Cross Timbers region; this region is a boundary between the more heavily forested eastern parts and the rolling hills and prairies of the central part. Specifically, the city is part of the Grand Prairie ecoregion within the Cross Timbers. According to the United States Census Bureau, the city has a total area of 349.2 square miles (904 km2), of which 342.2 square miles (886 km2) is land and 7.0 square miles (18 km2) is covered by water. It is a principal city in the Dallas–Fort Worth metropl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$84,904 to $115,321
Fort Worth, Texas area prices
were up 2.2% from a year ago

Customer Retention Manager in Troy, NY
Making security moreaccessible than ever before, and backed by 24/7 customer support, ADT iscommitted to providing superior customer service with a focus on speed andquality of responsiveness, helping customers feel safer and empowered.
December 08, 2019
Customer Retention Manager in Las Vegas, NV
Optimity are looking for a technically minded project manager with relevant experience within a network technology service provider, to join a busy provisioning and projects team based in the heart of Shoreditch.
January 31, 2020
Customer Retention Manager in Pittsburgh, PA
The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.
January 15, 2020