Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Join our elite, award-winning Inside Sales & Retention team. Target earnings of $64,000 with the ability to earn more than six figures a year!
Overview
At DISH, we are changing how the world communicates by connecting customers with the best experiences in entertainment and technology. Our inbound sales and customer retention team members successfully influence existing and future customer decision-making by selling the value of DISH’s products and services using a consultative approach. This position is 100% inbound new and existing customers - no cold calling!
What’s In It for You?
The total target compensation for this position is $64,000 per year, consisting of base pay and uncapped commission, with the potential to earn significantly more based on performance. In this role, your attitude, effort, enthusiasm, and need to achieve directly fuel your ability to earn, with top performers making well over six figures annually!
You’ll also receive the following:
Our greatest benefit is opportunity, as we promote from within.
The Associate Account Executive position provides incredible opportunities to develop sales skills, earn, and grow a long-term career with a Fortune 200 company that generates over $17 billion in revenue. DISH provides the training, development, and tools to be successful.
Interested? Apply now and let’s talk!
Environment
This position entails working in-office at a desk handling inbound customer calls throughout your shift. Individuals in this position work a full-time schedule (40 hours/week), including weekends and holidays.
Base pay is $15.75/hour with an uncapped commission. The target compensation is $64,000 per year.
At DISH, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests, and make important connections, both in and out of work; Employee Resource Groups.
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