Customer Retention Manager jobs in Missouri

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Retention Manager
  • Arona Home Essentials
  • Sedalia, MO FULL_TIME
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy.  We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico.  We are currently looking to hire a Customer Retention Manager.

    You will have access to a comprehensive benefits package that includes:

    • Paid time off including vacation days, personal days and holidays
    • Unlimited Bonus & Commission opportunities paid monthly
    • Company paid Life Insurance and Long-Term Disability Insurance
    • Medical, Dental, Vision, Life Insurance and Short-Term Disability
    • 401(k) with a company match
    • Ongoing training and development

     Responsibilities:

    • Immediate contact of all customers who have not renewed their lease agreement(s)
    • Maintain updated accurate customer information
    • Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager’s absence
    • Monitor customer payment history and habits and make recommendations to support the customer to ownership
    • Collect money and obtain customer signatures on lease agreements
    • Other tasks as assigned by management
    • Strong leadership skills
    • Good communication and interpersonal skills
    • Professional appearance
    • History of results
    • Aptitude to learn proper collection procedures
    • Effective organization skills
    • Must be 21 years of age or older
    • Position routinely requires lifting, loading and “dollying” merchandise of 50 pounds or more
    • Bi-Lingual a plus!!

    Requirements:

    Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy.  Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation. 

    EEOC Statement

    Arona Home Essentials is an Equal Opportunity Employer. 

  • 1 Day Ago

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Senior Manager - Member Services and Customer Retention (Work from Home)
  • Varsity Tutors
  • St. Louis, MO FULL_TIME
  • Overview Varsity Tutors, a Nerdy company, is looking for a Senior Manager, Member Services and Customer Retention to help develop and optimize company operations in a vertically integrated marketplace...
  • 1 Month Ago

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Customer Retention Associate
  • Arona Home Essentials
  • Grandview, MO FULL_TIME
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and service...
  • 1 Day Ago

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Customer Retention Associate
  • Arona Home Essentials
  • Farmington, MO FULL_TIME
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy in the Rent-to-own industry. We are built on a foundation of excellence, customer focus, ...
  • 1 Day Ago

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Recruitment & Retention Manager
  • Special School District of St. Louis County
  • Saint Louis County, MO FULL_TIME
  • JobID: 4423 Position Type: Administration/Manager Date Posted: 9/12/2022 Location: SSD Central Office Closing Date: 09/22/2022 Recruitment & Retention Manager REPORTS TO: Director of Talent Acquisitio...
  • 21 Days Ago

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Customer Retention Representative -100% Remote
  • Frontdoor
  • Jefferson, MO OTHER
  • Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in provid...
  • 1 Month Ago

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Employee Engagement, Development, and Retention Manager
  • Katalyst Group
  • Chicago, IL
  • Integration, Development & Retention Manager Katalyst Group, in partnership with a local professional services organizat...
  • 3/28/2024 12:00:00 AM

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Customer Retention Manager
  • Arona Home Essentials
  • Omaha, NE
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are b...
  • 3/28/2024 12:00:00 AM

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Customer Retention Manager
  • Arona Home Essentials
  • Fort Dodge, IA
  • Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are b...
  • 3/28/2024 12:00:00 AM

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Licenced Customer Service / Retention Manager
  • Breeze Unlimited
  • Phoenix, AZ
  • Licensed Office Administrator with Customer Service Focus (Allstate VIP Team) Location: Phoenix, AZ (In-office position)...
  • 3/27/2024 12:00:00 AM

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Customer Care and Retention Manager
  • Guardian Security Systems, Inc.
  • Tacoma, WA
  • Guardian Security is currently looking for a Customer Care & Retention Manager to join our team! Guardian Security was f...
  • 3/25/2024 12:00:00 AM

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Legal and Professional Client Retention Manager
  • LexisNexis
  • Dayton, OH
  • Telephonic Client Manager Do you enjoy building solid customer relationships resulting in growth? Do you enjoy collabora...
  • 3/24/2024 12:00:00 AM

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Automotive Direct Sales Representative
  • Sherwin-Williams
  • Merrillville, IN
  • The Sales Representative is responsible for developing sales in a specific geographic territory. Duties include prospect...
  • 3/21/2024 12:00:00 AM

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Automotive Direct Sales Representative
  • Sherwin-Williams
  • West Springfield, MA
  • Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever ...
  • 3/19/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Manager jobs
$83,026 to $112,769

Customer Retention Manager in Pierre, SD
For any business that provides a product or service to customers, the act of finding, targeting and obtaining new customers is always going to be among its top priorities.
January 30, 2020
Customer Retention Manager in Clearwater, FL
Strong project management, new business development and customer retention skills.
February 24, 2020
Customer Retention Manager in Gastonia, NC
A multi channel retail brand who has a number of stores located across the UK is looking for an Online Customer Retention Manager to join the team on a 6 month contract.
December 13, 2019