Customer Retention Manager jobs in New London, CT
Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Retention Manager jobs
- Old Navy
-
Westbrook, CT
FULL_TIME
-
About the Role
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
What You'll Do
- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
Who You Are
- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
- Good understanding of concepts and procedures within own subject area
- 12 Days Ago
- Chelsea Groton Bank
-
Waterford, CT
FULL_TIME
- Customer Solutions Manager - Waterford (E3)OVERVIEW:This position is responsible for leading an effective team for the purpose of helping customers achieve their financial goals, small or large, by pr...
- 20 Days Ago
- Chelsea Groton Bank
-
Groton, CT
FULL_TIME
- This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether processing d...
- 9 Days Ago
- Commander, Navy Installations
-
Groton, CT
OTHER
- Navy Child and Youth Programs (CYP) offers high quality early care and youth services in center-based (birth - five), facility-based (age 5-12), and recreational environments (teen; youth sports and f...
- 8 Days Ago
- Jobs for Humanity
-
London, CT
FULL_TIME
- Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob...
- Just Posted
- Marshalls
-
Old Saybrook, CT
FULL_TIME
- JOB DESCRIPTION All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises tha...
- 1 Day Ago
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0 Customer Retention Manager jobs found in New London, CT area
- Army National Guard Units
-
Groton, CT
- Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City an...
- 4/24/2024 12:00:00 AM
- Vesta Corporation
-
New London, CT
- Be a part of the best team in Property Management! **This position provides a $2500.00 sign-on bonus! Welcome to Winthro...
- 4/24/2024 12:00:00 AM
- Brink's
-
New London, CT
- Brink's General Manager New London , Connecticut Apply Now The Brinks name is a promise to respect the trust weve earned...
- 4/24/2024 12:00:00 AM
- Commander, Navy Installations
-
Groton, CT
- Summary CYP Assistants work directly with children and youth, keeping them actively engaged, well-cared for, and safe wh...
- 4/23/2024 12:00:00 AM
- Lyle Health
-
Waterford, CT
- Job Description Job Description We are seeking a full-time Medical Assistant to work at an Ear Nose & Throat office in W...
- 4/21/2024 12:00:00 AM
- The Schochet Companies
-
Groton, CT
- Job Description Job Description Schochet is currently seeking a Maintenance Technician. Come join our team that offers o...
- 4/21/2024 12:00:00 AM
- ImageFIRST Healthcare Laundry Specialists
-
New Britain, CT
- Overview: Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in ...
- 4/21/2024 12:00:00 AM
- Vesta Corporation
-
New London, CT
- Be a part of the best team in Property Management! Welcome to Winthrop Square & Londonberry Gardens , Vesta communities ...
- 4/21/2024 12:00:00 AM
About New London, Connecticut
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