Customer Retention Representative jobs in Beaumont, TX

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Customer Retention and Sales Representative
  • Focus Services
  • Beaumont, TX FULL_TIME
  • Want to work for an AWESOME company with AWESOME staff and AWESOME benefits?

    Well Focus is your place!

    EARN $13.00 Bonus!! earn $1.00 - $2.00 more per hour in hourly bonus, as well as sales bonus and Clearview points for our internal store!

    As an employee for Focus Services you will assist with customer's questions and concerns over the telephone. Our employees are responsible for updating customer's accounts and processing orders as well as generating additional sales by exploring available offers on every account.


    FINANCIAL BENEFITS
    Daily / Weekly / Monthly Contests and Prizes
    Scholarship Opportunities
    Performance Bonus

    INSURANCE BENEFITS & TIME OFF
    Health Insurance
    Dental Insurance
    Vision Insurance
    Life Insurance
    Paid Time Off
    Paid Holidays
    Reduced or Flexible Hours
    Family Medical Leave

    PERKS & DISCOUNTS
    Employee Discounts
    Employee Assistance Program
    Company Social Events
    On the Job & Continuation Training
    Professional Development/Advancement Opportunities
    Volunteer Assistance Program
    Referral Programs
    Tons of food and snacks
    Charity events
    Casual dress code
    Tiered promotional opportunities based on performance
    Individual and Team recognition

    QUALIFICATIONS
    Must be 18 or older
    Type 25 WPM
    Pass a Background & Drug test
    Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
    Good numerical and analytical skills
    Skill to communicate effectively with customers
    Willingness to work in a fast pace work environment

    Check us out at www.focusservices.com to learn more about our company history, culture, and values!

    Release Authorizing Check of Employee's Credentials In consideration for the examination of my suitability for new or continued employment, I hereby authorize Focus Services. (hereinafter the Company) to perform all checks of my credentials as allowed by law including, but nor limited to, discussions with: supervisors and former supervisors, friends, business associates, or other individuals that the company, in its sole discretion, believes may have relevant information regarding my suitability for employment or continued employment. I further authorize the Company to perform the following checks of my credentials: Criminal Background Reports, Motor Vehicle Report (MVR), Consumer or Investigative Credit Reports, Social Security Verification Report, and such other reports/checks as the Company deems appropriate. I agree not to assert any claims or causes of action of any kind against the Company, its agents, its employees, or any individual or company contact by the Company, arising out of the Company's investigation. I further release and forever discharge the Company, its agents, its employees, and the individuals and companies contacted by the Company as part of its investigation, from any and all claims, demands, damages, actions, causes of action, or suits of any kind or nature whatsoever arising from the Company's investigation of my credentials. I acknowledge that the Company has made no representations of any kind as to whether employment will be offered or continued at the conclusion of its investigation. I hereby acknowledge that I have read the above disclosure statement and understand it. You have the right to make a written request within a reasonable period of time to receive additional, detailed information about the nature and scope of any investigation. You may request a copy of any report. You will be notified if a decision not to hire or continue to hire is made based on the information discovered through any of the various reports secured by the Company. Notice - This is to inform you that as part of our procedure for processing your suitability for employment, we may obtain from a credit reporting agency a consumer report containing financial and other information about you. We comply with the Fair Credit Reporting Act, which provides individuals with rights regarding consumer reports and which places specific obligations on employers using credit reports.


    Terms of Employment Focus Services is an equal opportunity employer and offers employment opportunities to qualified individuals regardless of their race, color, religion, sex, national origin, age, physical or mental handicap, veteran or disabled veteran status and conforms to all applicable laws and regulations. It is understood and agreed upon that any misrepresentation by me in this application will result in cancellation of this application and if employed my employment may be terminated at any time. Furthermore, I understand that my employment is at-will, which means that just as I am free to resign at any time, the employer reserves the right to terminate my employment at any time, with or without cause and without proper notice. I understand that no representative of the employer has the authority to make any assurances to the contrary. I give the employer the right to investigate all references and to secure additional truthful information about me, if job related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information. I authorize the company to release to any person, firm, entity or organization with which I may seek employment in the future, any truthful information concerning my work experience with the company. I hereby release and hold the company harmless from any claim for releasing any truthful information within its knowledge and/or records. I hereby voluntarily consent to a physical examination and/or tests to be conducted by company-designated physicians and/or other appropriate medical personnel. If employment is offered, I specifically volunteer for testing to determine the presence of drugs and/or alcohol in my system. I voluntarily authorize the release of the test results to the management of this company for use in determining my eligibility for employment. I understand that only those applicants with a negative drug and/or alcohol test result will be considered for employment. In submitting this application I agree that I have read, fully understand, and agree to the terms listed above.

  • 23 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Spurger, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Silsbee, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

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Customer Service Representative
  • Pizza Hut - APP/HOT
  • Woodville, TX FULL_TIME
  • Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're a...
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Groveton, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer Support Representative
  • Script Care LTD
  • Beaumont, TX OTHER
  • PURPOSE OF THE ROLEThe Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies...
  • 19 Days Ago

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0 Customer Retention Representative jobs found in Beaumont, TX area

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FT Customer Support - Work From Home>
  • Distru
  • Beaumont, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/28/2024 12:00:00 AM

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Assistant Manager
  • Capstone Real Estate Services, Inc.
  • Port Arthur, TX
  • ** Assistant Manager** **Job Category****:** Administrative Support **Requisition Number****:** ASSIS001463 Showing 1 lo...
  • 3/28/2024 12:00:00 AM

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Field Safety Senior Specialist
  • Loram
  • Beaumont, TX
  • Job Title: Sr. Field Safety Specialist FLSA Status: Exempt Department: Environmental Health & Safety Reports to: Manager...
  • 3/27/2024 12:00:00 AM

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HR Professional
  • ExxonMobil
  • Beaumont, TX
  • About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As...
  • 3/27/2024 12:00:00 AM

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Senior Outside Sales Representative - Petrochem/Oil and Gas
  • Wesco
  • Beaumont, TX
  • As Senior Outside Sales Representative, you will be responsible for developing new prospects and interacting with assign...
  • 3/26/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Port Arthur, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/24/2024 12:00:00 AM

Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas. Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$33,464 to $43,266
Beaumont, Texas area prices
were up 1.2% from a year ago

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