Customer Retention Representative jobs in Casper, WY
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Press-One Customer Care
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Casper, WY
FULL_TIME
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About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 6 Days Ago
- Inside Sales Representative
-
Casper, WY
FULL_TIME
- Title Inside Sales Representative About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic Engineer...
- 23 Days Ago
- Northern Wyoming Community College District
-
Sheridan, WY
FULL_TIME
- Position Details POSITION REQUIREMENTS Job Title Retention Mentor Department Student Affairs SC Location Sheridan Posting Category Staff Desired Start Date Hourly Rate (if applicable) Hiring Range $40...
- 8 Days Ago
- Northern Wyoming Community College District
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Sheridan, WY
FULL_TIME
- Position Details POSITION REQUIREMENTS Job Title Retention Mentor Department Student Affairs SC Location Sheridan Posting Category Staff Desired Start Date Hourly Rate (if applicable) Hiring Range $40...
- 8 Days Ago
- Northern Wyoming Community College District
-
Sheridan, WY
FULL_TIME
- Position Details POSITION REQUIREMENTS Job Title Retention Mentor Department Student Affairs SC Location Sheridan Posting Category Staff Desired Start Date Hourly Rate (if applicable) Hiring Range $40...
- 8 Days Ago
- THE SAFARILAND GROUP
-
Casper, WY
FULL_TIME
- TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling an...
- 16 Days Ago
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0 Customer Retention Representative jobs found in Casper, WY area
- Brightwheel
-
Casper, WY
- [Customer Service / Remote] - Anywhere in U.S. / $21.64 per hour / Medical, dental, and vision / PTO - As a Customer Sup...
- 4/18/2024 12:00:00 AM
- Umate
-
Casper, WY
- [Customer Support / Remote] - Anywhere in U.S. / Up to $45K per year - As a Customer Service Specialist you'll: Provide ...
- 4/18/2024 12:00:00 AM
- Jon Valentine - State Farm Agency Intern
-
Casper, WY
- Job Description Job Description Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid...
- 4/18/2024 12:00:00 AM
- Taco John's
-
Mills, WY
- Taco John's - 3533 W Yellowstone Highway - [Team Member / Food Service] As a Crew Member at Taco John's you will: Take c...
- 4/17/2024 12:00:00 AM
- Racing Officials
-
Casper, WY
- Accepting Applications: December 15, 2021 January 15, 2022 The Wyoming Pari-Mutuel Commission 951 Werner Court, Suite 33...
- 4/16/2024 12:00:00 AM
- Racing Officials
-
Casper, WY
- Accepting Applications: December 15, 2021 January 15, 2022 The Wyoming Pari-Mutuel Commission 951 Werner Court, Suite 33...
- 4/16/2024 12:00:00 AM
- Austin Engineering USA, Inc.
-
Mills, WY
- Job Description Job Description With innovative mining and fabrication solutions, Austin Engineering supplies customized...
- 4/16/2024 12:00:00 AM
- Racing Officials
-
Casper, WY
- Accepting Applications: December 15, 2021 January 15, 2022 The Wyoming Pari-Mutuel Commission 951 Werner Court, Suite 33...
- 4/14/2024 12:00:00 AM
About Casper, Wyoming
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