Customer Retention Representative jobs in Corpus Christi, TX

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description:

    Customer Contact Service, CCS, is seeking dedicated, friendly and energetic Customer Service Representatives to join our team!

    CCS is a answering service that has provided business solutions and employment opportunities to individuals for over 51 years.

    Our rapidly growing team at CCS is looking for highly motivated Customer Service Representatives to manage calls on our inbound and outbound programs. You will be responsible for assisting callers by providing product information, service information, and resolving technical issues in addition to other various client requests. Job duties include answering incoming calls and making outbound calls for a large variety of companies including medical offices, law offices, service providers and much more! This is NOT a telemarketing position.

    As the voice of the CCS clients, Customer Service Representatives are always polite and professional when interacting with customers to manage their needs. It is our goal to always maintain a customers first attitude here at CCS!

    Responsibilities:
    • Manage all calls in a timely manner
    • Identify callers needs for call resolution
    • Provide customers with product and service information
    • Accurately process online reservations
    • Document call information according to standard operating procedures
    • Maintain knowledge base of evolving products and services
    • Identify and escalate issues to supervisors
    • Maintain Quality Assurance Standards
    • Cross Train into multiple programs as needed
    • Other duties as assigned

    Benefits:
    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Professional development assistance
    • Referral program
    • Vision insurance
    • Work from home - equipment provided

  • 1 Day Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Aransas Pass, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Robstown, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Customer Service Representative - B2B
  • Brite Star Uniforms
  • Alice, TX FULL_TIME
  • Brite Star Uniforms is seeking an inside B2B Customer Service Representative (CSR) to join our growing team. Job Description: The Customer Service Representative is responsible for effectively working...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Kingsville, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Alice, TX FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

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0 Customer Retention Representative jobs found in Corpus Christi, TX area

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Property Manager
  • WLS INTERESTS INC.
  • Gregory, TX
  • Job Description Job Description On-Site Property Manager for The Haven Apartments in Gregory, TX. The Property Manager r...
  • 3/29/2024 12:00:00 AM

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Automotive Service Manager
  • Bridgestone America, Inc.
  • Alice, TX
  • **Automotive Service Manager** Employee: Regular : Full time Location: Alice , TX Team: Retail : 2021_33259 Zip Code: 78...
  • 3/29/2024 12:00:00 AM

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Route Sales Representative 5/8 Commission
  • Alsco Inc.
  • Corpus Christi, TX
  • ** Route Sales Representative 5/8 Commission** **Job Category****:** Service **Requisition Number****:** ROUTE21178 Show...
  • 3/28/2024 12:00:00 AM

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Senior Field Safety Specialist
  • Loram
  • Corpus Christi, TX
  • Job Title: Sr. Field Safety Specialist FLSA Status: Exempt Department: Environmental Health & Safety Reports to: Manager...
  • 3/27/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Corpus Christi, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/26/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Alice, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/26/2024 12:00:00 AM

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BenefitMall - Benefits Sales Executive (Remote)
  • CRC Group
  • Corpus Christi, TX
  • The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll ...
  • 3/26/2024 12:00:00 AM

Corpus Christi (/ˌkɔːrpəs ˈkrɪsti/), colloquially Corpus (Latin: Body of Christ), is a coastal city in the South Texas region of the U.S. state of Texas. The county seat of Nueces County, it also extends into Aransas, Kleberg, and San Patricio Counties. It is 130 miles southeast of San Antonio. Its political boundaries encompass Nueces Bay and Corpus Christi Bay. Its zoned boundaries include small land parcels or water inlets of three neighboring counties. The city's population was estimated to be 320,434 in 2014, making it the eighth-most populous city in Texas. The Corpus Christi metropolita...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$32,384 to $41,870
Corpus Christi, Texas area prices
were up 1.2% from a year ago

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The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019