Customer Retention Representative jobs in Fort Smith, AR

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

Recently Added Customer Retention Representative jobs

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Customer Service Representative - Poteau
  • APEX Communications
  • Poteau, OK FULL_TIME
  • Wireless Retail Sales Representative
    APEX Communications
    $15.00 - $27.00 an hour based on sales performance
    Full Time
    If you are looking for an opportunity that rewards your hard work and dedication, continue reading. APEX COMMUNICATIONS, an AT&T® authorized retailer has an immediate opening for a Wireless Retail Sales Representative.
    Who is APEX Communications
    APEX Communications is Arkansas’ largest AT&T® authorized retailer with 29 locations across Arkansas and Oklahoma. We believe in giving our customers the best shopping experience possible. That begins with having fantastic employees and a dedication to their personal and professional growth and well-being.
    The Role
    As a Wireless Retail Sales Representative, you will be helping our fantastic AT&T® customers with all of their cellular, broadband, and home entertainment needs.
    You will be
    • Directly responsible for assisting new and existing customers.
    • Producing sufficient sales to meet and exceed company and location production standards.
    • Become an AT&T® product and solutions expert and able to help all customers with wireless service plans, wireless devices, broadband, and home entertainment packages such as AT&T® TV.
    • Handling customer situations and making equitable decisions for the customer and the company.
    • Soliciting, coordinating, scheduling, and participating in community events.
    • Performing other duties as assigned by sales management.
    • Participating as a “team player”, constantly supporting other team members
    • Setting an example of high personal and professional conduct for employees and others.
    • Creating the ideal customer experience with each customer interaction.
    What we are looking for
    • Must be at least 18 years of age and have a High School diploma or GED. (2-year associates degree is preferred)
    • Experience in retails sales and customer service.
    • Strong communications skills.
    • Must be flexible to work nights, weekends, and holidays if necessary.
    • Team players with a fantastic attitude and a will to win.
    • Basic knowledge of computers and mobile phones/devices.
    What we offer
    • Strong base-pay with uncapped commissions on every sale.
    • Incentives and contests to earn cash and prizes.
    • No Wireless Experience? No Problem! We have an amazing training program for people with an amazing attitude and a want to succeed.
    • Opportunities for advancement. We prefer to promote from within.
    • After 90 days of continuous employment you are eligible for:
      • Health and Dental Insurance
      • Aflac
      • Vacation Accrued
      • Holiday Pay
    • Discounts on equipment, accessories, and AT&T® wireless service.
    If you think you have what it takes to join our fantastic team, we encourage you to apply. Our interview process is streamlined and we onboard our new hires quickly. For more information about APEX Communications, please visit www.thinkapex.com, click on the Careers tab, and apply directly with APEX Communications for the position and location you are interested in, or use really to apply if you prefer. You can also use the QR Code below to go directly to our job listings page! Thank you for your interest in AT&T APEX Communications!
  • 15 Days Ago
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Customer Service Representative
  • Wallace Management Co.
  • Poteau, OK FULL_TIME
  • Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experienc...
  • 19 Days Ago
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Customer Service Representative - Ozark
  • APEX Communications
  • Ozark, AR FULL_TIME
  • Wireless Retail Sales Representative APEX Communications $15.00 - $27.00 an hour based on sales performance Full Time If you are looking for an opportunity that rewards your hard work and dedication, ...
  • 21 Days Ago
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Customer service representative
  • Dollar Tree
  • Waldron, AR FULL_TIME
  • Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dolla...
  • Just Posted
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Customer support representative
  • Vector
  • Fort Smith, AR FULL_TIME
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep you'll : Diagnosis, troubleshoot, and problem triage customers'...
  • Just Posted
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C
Customer service representative
  • CCC Intelligent Solutions
  • Fort Smith, AR FULL_TIME
  • Provide explanation of benefits, services and claims / reimbursement procedures; Interface with providers, patients, billing services and insurance adjusters in a professional manner...Hiring Fast > L...
  • Just Posted
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0 Customer Retention Representative jobs found in Fort Smith, AR area

D
Cook
  • Department Of Agriculture
  • Ozark, AR
  • Summary THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. APPLICATIONS WILL EXPIRE EVERY 90 DAYS. IN ORDER TO REMAIN IN CONSIDERA...
  • 4/25/2024 12:00:00 AM
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Customer Service Sales Representative
  • InsuraTec Services Group
  • Fort Smith, AR
  • Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experi...
  • 4/25/2024 12:00:00 AM
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General Manager - Fort Smith, AR
  • Brucknertruck
  • Fort Smith, AR
  • ** General Manager - Fort Smith, AR** **Job Category****:** General Manager **Requisition Number****:** GENER002740 Show...
  • 4/24/2024 12:00:00 AM
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Customer Service Representative
  • Walmart
  • Fort Smith, AR
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM
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H
Customer Service Representative - Work From Home>
  • Healthon
  • Van Buren, AR
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM
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B
Part-Time Retail Sales Representative-2
  • Blue Cross and Blue Shield Association
  • Fort Smith, AR
  • To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Applicants must be eligible ...
  • 4/22/2024 12:00:00 AM
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M
Patient Access Representative
  • Mercy
  • Fort Smith, AR
  • We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and ex...
  • 4/22/2024 12:00:00 AM
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I
TeleSales Representative - Remote
  • InsuraTec Services Group
  • Fort Smith, AR
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/21/2024 12:00:00 AM
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About Fort Smith, Arkansas

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$30,216 to $39,064
Fort Smith, Arkansas area prices
were up 1.2% from a year ago
View detail

What does a Customer Retention Representative do?

Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019