Customer Retention Representative jobs in Huntsville, AL

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

A
Sales Representative
  • Alfa Insurance Sales Representative
  • Hazel, AL FULL_TIME
  • Benefits/Perks
    • Annual incentive reward trip for top performers to beautiful destinations in the southeast
    • Opportunity for annual performance bonus
    • Discounts on your auto insurance (underwriting approval required)
    • Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,
    • Paid time off
    • Short-term and long-term disability
    • Flexible Healthcare and Childcare spending accounts for tax savings
    • Opportunities for advancement
    • Continuous training and support throughout your career with Alfa
    • College tuition discounts at various colleges in Alabama
    • Verizon Wireless Discounts and more

    Company Overview
    Since 1946, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. 

    Are you interested in a career path and not just a job? Working as a customer representative for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.

    Job Summary
    Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the company and agents in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business. 
     
    Responsibilities 
    •  Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums and dues in a membership organization.
    • Service to members includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
    • Provide support to the agent and service center staff as needed.
    • Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
    • Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.
    Qualifications
    • High school diploma or equivalent required
    • Attain Property and Casualty license within 90 days of hire (we provide training)
    • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
    • Team player with a positive, professional attitude
     

     
  • 13 Days Ago

A
Sales Representative
  • Alfa Insurance Sales Representative
  • Rainsville, AL FULL_TIME
  • Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
  • 24 Days Ago

D
Sales Representative and Customer Service Representative
  • D-BAT Athens
  • Athens, AL FULL_TIME,PART_TIME
  • Working retail desk as well as assisting customers with sporting needs. In this role you will sell memberships to customer and schedule them for camps and clinics. You will assist the manager and assi...
  • 26 Days Ago

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Remote Design Sales Specialist
  • Williams-Sonoma Inc. Customer Care Centers
  • Huntsville, AL FULL_TIME
  • Williams-Sonoma Inc. Now hiring! Remote Design Sales Specialist Must be located within 40 mile radius of Huntsville, AL Job Description: Why you and why us? Our mission is to enhance the quality of ou...
  • 23 Days Ago

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Customer Service Representative
  • TWO MEN AND A TRUCK®
  • Huntsville, AL FULL_TIME
  • TWO MEN AND A TRUCK® Huntsville is hiring enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills, in-depth knowledge of company se...
  • 14 Days Ago

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Customer service representative
  • Penske Transportation Solutions
  • Decatur, AL FULL_TIME
  • Responsibilities Greeting our customers and making sure they have a great experience as you fuel and wash vehicles Performing vehicle readiness inspections to make sure tires, fluids, and other basic ...
  • 16 Days Ago

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0 Customer Retention Representative jobs found in Huntsville, AL area

M
Customer Service Representative
  • Mazzella Lifting Technologies
  • Decatur, AL
  • Job Description Job Description Customer Service Representative The Customer Service Representative will partner with ou...
  • 4/23/2024 12:00:00 AM

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Automotive Service Manager
  • Bridgestone Americas
  • Huntsville, AL
  • **Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teamma...
  • 4/23/2024 12:00:00 AM

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TeleSales Representative - Remote
  • InsuraTec
  • Huntsville, AL
  • Job Description Job Description TeleSales Representative- Remote Job Description: Are you a self-motivated, driven indiv...
  • 4/23/2024 12:00:00 AM

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Life Insurance Agent - Work From Home
  • Losgar Agency
  • Madison, AL
  • The Losgar Agency is looking for a sales representative to join our team in our Insurance Sales - Work from Home positio...
  • 4/23/2024 12:00:00 AM

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Leasing Consultant- The Watts at Hampton Cove
  • RangeWater Real Estate
  • Huntsville, AL
  • Job Description Job Title: Marketing Representative Department: Leasing Reports To: Community Director (or Marketing Man...
  • 4/21/2024 12:00:00 AM

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Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Huntsville, AL
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 4/19/2024 12:00:00 AM

D
Tax Examining Technician (Technical Services Support Technician) (12 Month Roster)
  • Department Of The Treasury
  • Huntsville, AL
  • Duties WHAT IS THE SBSE (Small Business Self Employed)DIVISION? A description of the business units can be found at: htt...
  • 4/19/2024 12:00:00 AM

H
RN Float Pool - Full Time, 7a - 7p
  • Huntsville Hospital
  • Decatur, AL
  • Overview Job Summary: While demonstrating through behavior Decatur Morgan Hospital's mission, vision and values, the Reg...
  • 4/19/2024 12:00:00 AM

Huntsville is a city located primarily in Madison County in the Appalachian region of northern Alabama. Huntsville is the county seat of Madison County. The city extends west into neighboring Limestone County and south into Morgan County. Huntsville's population was 180,105 as of the 2010 census. Huntsville is the third-largest city in Alabama and the largest city in the five-county Huntsville-Decatur-Albertville, AL Combined Statistical Area, which at the 2013 census estimate had a total population of 683,871. The Huntsville Metropolitan Area's population was 417,593 in 2010 to become the 2n...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$33,193 to $42,912
Huntsville, Alabama area prices
were up 1.3% from a year ago

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The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
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Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
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