Customer Retention Representative jobs in Idaho Falls, ID

Great job for both Rexburg locals and students! Willing to work around school schedules!

Customer Service Representative Position Summary:

In this position, you will be expected to provide excellent customer service to customers calling Salt Lake Express and/or entering the office. As a Customer Service Representative, you will be creating/editing reservations for passengers and providing information for inquiries. Good computer skills are necessary to proficiently fulfill job requirements. Multiple shifts are available throughout the day, and we have part-time and full-time openings. This position requires employees to work every other weekend, Saturday and Sunday.

Essential Job Functions:

• Answering the phone in a polite and professional manner
• Providing good and thorough customer service.
• Giving customers correct information and creating reservations efficiently.
• Having communication skills, to effectively provide information to coworkers and customers.
• Perform other necessary duties as assigned.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• No experience needed

Weekly day range:

• Rotating weekends

Work setting:

• Call center
• In-person
• Office

Work Location: In person