Customer Retention Representative jobs in Indiana
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Taranis
-
Westfield, IN
FULL_TIME
-
Taranis is a leading precision agriculture intelligence platform, offering a cloud-based solution that utilizes Satellites, Drones, and Artificial Intelligence (AI) to support crop advisors and growers.
Our solution helps prevent crop yield loss due to insects, crop disease, weeds, and nutrient deficiencies.
Taranis has raised over $100M from leading VC investors and is being led by a professional team with deep experience in agriculture, drones, and AI.
We are looking for a Customer Success Representative to join our headquarters team in Indianapolis and be the face of Taranis for our customers!
This is a full-time position, including some travel in the Midwest.
Responsibilities :
- Delivering and communicating ROI for our clients, throughout the customer lifecycle
- Being the trusted partner for the customer on use-case and product functionality
- Deliver outstanding customer service with a smile, accuracy, and enthusiasm
- Ensure each customer experiences the full value of our services, products & technology
- Proactively resolve escalated customer concerns and issues
- Document and update customer records based on interactions in our database
- Work closely with RSM to engage new customers and with Product to continually improve service
- 3 years of Agriculture Cooperative / Retail, experience in the following
- Previous experience in customer service / sales
- Empathy and ability to build a relationship with customers
- Detail-oriented and able to multitask
- Excellent written and verbal communication skills
- CCA - advantage
To maintain and cultivate our unique DNA in Taranis, we look for people who
- Love what they do and are passionate about making an impact
- Able to adapt quickly in an intensive, fast-paced environment
- Quick learners, organized and personally dedicated to accomplishing objectives
- Master multitasking, Hands-on, own high work ethic and prioritize workload
- Excellent analytical skills combined with impeccable business judgment
- Have great communication skills
Last updated : 2024-04-05
- 10 Days Ago
- HiEmployment
-
South Bend, IN
FULL_TIME
- We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
- 6 Days Ago
- Rush Memorial Hospital
-
Rushville, IN
FULL_TIME
- JOB SUMMARY The Customer Service Representative (CSR) is an important position as it initiates the entire patient experience. CSR facilitates the patient registration flow, including such activities a...
- 18 Days Ago
- Foundever
-
Avon, IN
FULL_TIME
- Fishers - Licensed Insurance RepresentativeWE will train you to earn your insurance license. We pay for training, testing, and state licensing.Sykes and Sitel are now FoundeverAt Foundever, we deliver...
- 1 Month Ago
- Tackitt Insurance Agency Inc
-
Avon, IN
FULL_TIME
- Benefits: Competitive salary Flexible schedule Paid time off Training & development The Customer Service Representative at Tackitt Insurance Agency Inc is responsible for maintaining solid customer re...
- 1 Month Ago
Customer Retention Representative jobs at Popular Companies
- Frontdoor, Inc.
-
Lansing, MI
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/16/2024 12:00:00 AM
- DISH
-
Cushing, OK
- Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
- 4/16/2024 12:00:00 AM
- Hiring Now!
-
Tulsa, OK
- Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
- 4/16/2024 12:00:00 AM
- Frontdoor, Inc.
-
Nashville, TN
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- Frontdoor, Inc.
-
Des Moines, IA
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- Frontdoor, Inc.
-
Montgomery, AL
- Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the pare...
- 4/15/2024 12:00:00 AM
- PREMIER
-
North Sioux City, SD
- Location: Dakota Dunes, SD Shift: Evenings, Weekends Job Status: Full-Time and Part-Time Pay: $15.00-$17.50/hour startin...
- 4/13/2024 12:00:00 AM
- PREMIER
-
Watertown, SD
- Location: Watertown, SD Shift: Evenings, Weekends Job Status: Full-Time Pay: $15.00-$17.50/hour starting, additional mon...
- 4/13/2024 12:00:00 AM