Customer Retention Representative jobs in Pierre, SD

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Aberdeen, SD FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 1 Month Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Fort Pierre, SD FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Month Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Eagle, SD FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Month Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Chamberlain, SD FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Month Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Redfield, SD FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Month Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Mission, SD FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 1 Month Ago

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0 Customer Retention Representative jobs found in Pierre, SD area

Pierre (/pɪər/; Lakota: čhúŋkaške, "fort") is the capital of the U.S. state of South Dakota and the seat of Hughes County. The population was 13,646 at the 2010 census, making it the second-least populous state capital in the United States, following only Montpelier, Vermont, and the eighth-most populous city in South Dakota. Founded in 1880 on the east bank of the Missouri River opposite Fort Pierre, Pierre has been the state capital since South Dakota gained statehood on November 2, 1889. It was challenged by Huron for the capital and won because of its location in the geographic center of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$29,143 to $37,677
Pierre, South Dakota area prices
were up 0.8% from a year ago

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The specific duties of customer service representatives vary by industry.
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Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
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