Customer Retention Representative jobs in Salem, OR
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
Customer Service Representative
- The Glass Guru of Corvallis-Albany
-
Albany, OR
PART_TIME
-
The Glass Guru of Corvallis - Albany
- Join our veteran owned and operated business and grow with us. We focus on quality customer care and service and work hard to earn our customers loyalty and respect. If you are a driven individual who wishes to excel their career in an ever growing industry apply today!
Roles & Responsibilities:
As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:- Answer inbound phone calls promptly during business hours
- Respond to any voicemails and/or messages from answering service (if applicable)
- Respond to inbound email correspondence, forward on as appropriate
- Greet customers and all other visitors to the showroom (if applicable)
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Quote product by telephone for clients/customers (if applicable)
- Assist Estimators with follow up on pending sales/ quotes by phone and/or email
- Strategically schedule work appointments for Installation Technicians, along with customers accordingly
- Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
- Check order confirmations from fabricators/vendors for size and pricing accuracy
- Filing of daily work orders and estimates
- Ordering of all office / shop supplies
- Keeping office clean/tidy
Qualifications & Educational Requirements:- HS Diploma or equivalent
- All candidates must be able pass initial background check and drug test
Preferred Skills:- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel)
- Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. - 16 Days Ago
Logistics Customer Service Representative
- DC Builders
-
Damascus, OR
FULL_TIME
- DC Structures and DC Builders are a nationwide contracting team specializing in the sale, design and construction of one-of-a-kind wood structures. For over fifteen years, DC has been thrilling client...
- 16 Days Ago
Customer Service Representative
- WaFd Bank
-
Newport, OR
FULL_TIME
- MinUSD $33,280.00/Yr. MaxUSD $40,500.00/Yr. Job Summary Love What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller positio...
- 17 Days Ago
Customer Service Representative
- U-Haul
-
Salem, OR
FULL_TIME
- Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Custome...
- 19 Days Ago
Customer Service Representative
- Medix
-
Corvallis, OR
CONTRACTOR
- Position Overview:We are seeking a dedicated and experienced Customer Service Representative to join our team. The successful candidate will play a crucial role in providing exceptional service to mem...
- Just Posted
Customer Service Representative
- Copart
-
Woodburn, OR
FULL_TIME
- The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solut...
- 20 Days Ago
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0 Customer Retention Representative jobs found in Salem, OR area
Executive Director - Assisted Living
- Prestige Care - West Hills Senior Living
-
Corvallis, OR
- JOB LOCATED IN CORVALLIS, OR If you are an Executive Director and are looking to grow at a new location, contact Recruit...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent (Employment Tax Specialist - Examiner) 12 MONTH ROSTER AMENDED
- Department Of The Treasury
-
Salem, OR
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent / Senior Revenue Agent (Examiner)-12 Month Roster AMENDED
- Department Of The Treasury
-
Salem, OR
- Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
- 4/22/2024 12:00:00 AM
Outside Sales Consultant
- Resource Label Group
-
Salem, OR
- At Resource Label Group, we are a full service manufacturer of custom label design and printing for a wide range of indu...
- 4/22/2024 12:00:00 AM
Customer Service Specialist
- Rollins, Inc.
-
Wilsonville, OR
- ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022938 Showing ...
- 4/21/2024 12:00:00 AM
Customer Success Advocate II
- Lumen
-
Salem, OR
- About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quic...
- 4/20/2024 12:00:00 AM
Member Service Representative / Relationship Officer
- NWCUA
-
Lake Oswego, OR
- **Member Service Representative / Relationship Officer** **Jobs** **CONNECT WITH US** **** Specialist, Digital Marketing...
- 4/20/2024 12:00:00 AM
Relationship Banker , Salem , NH
- Santander US
-
Salem, OR
- Relationship Banker , Salem , NH Salem, United States of America USA Job Family Description: Identifies and pursues new ...
- 4/20/2024 12:00:00 AM
About Salem, Oregon
Salem /ˈseɪləm/ is the capital of the U.S. state of Oregon, and the county seat of Marion County. It is located in the center of the Willamette Valley alongside the Willamette River, which runs north through the city. The river forms the boundary between Marion and Polk counties, and the city neighborhood of West Salem is in Polk County. Salem was founded in 1842, became the capital of the Oregon Territory in 1851, and was incorporated in 1857.
Salem had a population of 169,798 in 2017, making it the second-largest city in the state after Portland. Salem is a little under an hour's driving dis...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$34,750 to $44,926
Salem, Oregon area prices
were up 3.9% from a year ago
were up 3.9% from a year ago
What does a Customer Retention Representative do?
Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019