Customer Retention Representative jobs in Santa Barbara, CA

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Cable TV Field Customer Retention / Equipment Recovery
  • RCH
  • Santa Barbara, CA FULL_TIME
  • Job Description:

    The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives in Santa Barbara and the surrounding areas.

    The Company contacts customers who are past due on their accounts. Our goal is to retain them as a customer and recover any delinquent monies owed within an allotted timeline. If payment cannot be recovered during the timeline, we attempt to recover any equipment that is owned by the Cable TV Provider. This position requires the employee to drive their personal vehicle for business purposes while independently going to customers’ homes. This position is not an office or call center setting.

    Applicant Qualifications:

    - Must have a reliable vehicle

    - Must have current vehicle insurance for at least the minimum limits or the compulsory or financial responsibility required by the state in which the vehicle will be operated and a designation to your policy addressing the use of your personal vehicle for business

    - Must have current vehicle registration to match the insurance coverage

    - Must have a valid Drivers’ License; satisfactory driving record required

    - Must be willing and able to communicate with the Local Manager on a daily basis

    - Applicants should be self-motivated, hardworking, possess a positive attitude and be willing to work some evenings and weekends

    - Abide by all Federal, State and Local laws and regulations (including any COVID-19 related guidelines/mandates)

    - All applicants must meet the minimum requirements determined by our clients

    Pay & Benefits:

    - Paid Training

    - No experience necessary

    - Bi-weekly pay & direct deposit

    - Guaranteed hourly rate with performance and production bonuses

    - No limit or cap on commissions

    - Flexible hours

    - Medical Benefits are available to those employees that qualify as full time equivalent

    The Company is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

    The Company provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

    Job Types: Full-time, Part-time, Commission

    Pay: $17.00 - $21.00 per hour

    Schedule:

    • Monday to Friday
    • Weekend availability

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Customer Service: 1 year (Preferred)
    • Route driving: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)

    Shift availability:

    • Night Shift (Preferred)

    Work Location: Multiple Locations

  • 8 Days Ago

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Cable TV Field Services: Customer Retention / Equipment Collection
  • RCH
  • Santa Barbara, CA PART_TIME,FULL_TIME
  • Job Description: The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives to serv...
  • 1 Day Ago

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Customer Representative
  • HiEmployment
  • Santa Barbara, CA FULL_TIME
  • We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
  • 3 Days Ago

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Customer Service Representative
  • JOAH BROWN.
  • Santa Barbara, CA FULL_TIME
  • Answer customer inquires in a timely & professional manner Answer customer calls Research & resolve customer concerns Coordinate with warehouse team to make sure shipping and tracking information is c...
  • 20 Days Ago

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Customer Service / Office Representative
  • The Berry Man, Inc.
  • Santa Barbara, CA FULL_TIME
  • If interested, please apply in person at 205 W. Montecito St., Santa Barbara, CA. 93101 We are a local wholesale produce distributor seeking a long-term, motivated, hardworking Customer Service Repres...
  • 20 Days Ago

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Customer Service Representative
  • MarBorg Industries
  • Santa Barbara, CA FULL_TIME
  • JOB TITLE: Customer Service Representative LOCATION: Santa Maria/Onsite Non Exempt , Full-Time Starting Pay $19.00 - $25.00 per hour. We set our pay based on several factors including knowledge, exper...
  • 21 Days Ago

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0 Customer Retention Representative jobs found in Santa Barbara, CA area

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Patient Access Representative I/II
  • Ventura County, CA
  • Ventura, CA
  • Salary : $35,088.46 - $51,261.30 Annually Location : throughout Ventura County, CA Job Type: Various Job Number: 1328HCA...
  • 3/28/2024 12:00:00 AM

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Customer Care Representative
  • AppFolio Inc.
  • Santa Barbara, CA
  • ** Customer Care Representative** Customer Care Santa Barbara, California **Description** **Hi, Were AppFolio.** Were in...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Carpinteria, CA
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Carpinteria, CA
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/27/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Oxnard, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/26/2024 12:00:00 AM

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Customer Success Representative
  • Platform Accounting Group
  • Santa Barbara, CA
  • Job Description Job Description Due to continuing growth our team is looking to bring on a Customer Success Representati...
  • 3/25/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Lompoc, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/24/2024 12:00:00 AM

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Medical Office Assistant I/II/III (Regular and Per Diem Pool) - Customer Service
  • Ventura County
  • Ventura, CA
  • Medical Office Assistant I/II/III (Regular and Per Diem Pool) - Customer Service Print (https://www.governmentjobs.com/c...
  • 3/24/2024 12:00:00 AM

Santa Barbara (Spanish: Santa Bárbara) is the county seat of Santa Barbara County in the U.S. state of California. Situated on a south-facing section of coastline, the longest such section on the West Coast of the United States, the city lies between the steeply rising Santa Ynez Mountains and the Pacific Ocean. Santa Barbara's climate is often described as Mediterranean, and the city has been promoted as the "American Riviera". As of 2014, the city had an estimated population of 91,196, up from 88,410 in 2010, making it the second most populous city in the county after Santa Maria. The contig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$37,166 to $48,053
Santa Barbara, California area prices
were up 2.5% from a year ago

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