Customer Retention Representative jobs in Wichita, KS
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
- Press-One Customer Care
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Wichita, KS
FULL_TIME
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About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 6 Days Ago
- Press-One Customer Care
-
Wichita, KS
FULL_TIME
- We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
- 11 Days Ago
- RCH
-
Wichita, KS
PART_TIME,FULL_TIME
- Job Description:The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives to servi...
- 9 Days Ago
- 1571 Airbus Americas Customer Services, Inc.
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Wichita, KS
FULL_TIME
- Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application,...
- 6 Days Ago
- 1571 Airbus Americas Customer Services, Inc.
-
Wichita, KS
FULL_TIME
- Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application,...
- 10 Days Ago
- 1571 Airbus Americas Customer Services, Inc.
-
Wichita, KS
FULL_TIME
- Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application,...
- 10 Days Ago
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0 Customer Retention Representative jobs found in Wichita, KS area
- Department Of The Treasury
-
Wichita, KS
- Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
- 4/19/2024 12:00:00 AM
- Menzies Aviation
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Wichita, KS
- ** Ramp Agents Full & Part Time -$1000 Bonus** **Job Category****:** Airport Operations **Requisition Number****:** RAMP...
- 4/19/2024 12:00:00 AM
- Genesis Health Clubs
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Wichita, KS
- **Fitness Enthusiast** **Location** **Wichita, KS, 67212** **Type** **Full Time** **Share this posting** Fitness Advisor...
- 4/18/2024 12:00:00 AM
- IONOS Inc.
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Wichita, KS
- Inbound Telesales & Retention * Wichita, KS, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the hea...
- 4/17/2024 12:00:00 AM
- Bridgestone America, Inc.
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Wichita, KS
- **Retail Salesperson** Employee: Regular : Part time Location: Wichita , KS Team: Retail : 2021_37658 Zip Code: 67205 Po...
- 4/17/2024 12:00:00 AM
- InsuraTec Services Group
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Wichita, KS
- Sales Representative - Remote Company: InsuraTec Services Group Location: Remote About Us: InsuraTec Services Group is a...
- 4/16/2024 12:00:00 AM
- Bridgestone America, Inc.
-
Wichita, KS
- **Automotive Service Manager** Employee: Regular : Full time Location: Wichita , KS Team: Retail : 2021_30421 Zip Code: ...
- 4/16/2024 12:00:00 AM
- MCI Careers
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Wichita, KS
- LOCATION: Wichita, KS JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: P...
- 4/15/2024 12:00:00 AM
About Wichita, Kansas
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