Customer Retention Supervisor jobs in the United States

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Competitive Customer Service Representative - Immediate Start!
  • Agile Legacy
  • Ellicott City, MD
  • ... customer retention. Because our clients trust us to represent their reputation, we provide ... supervisor, director, teacher, project manager, communications, retail salesperson, customer ...
  • just now

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Ocean Freight Customer Service
  • SkillsetGroup - Professional Staffing Solutions
  • Bell, CA
  • ... and retain top talent - join our team today, and take advantage of our group health insurance ... Warehouse Supervisor: Warehouse Manager They are seeking a dynamic and innovative (bilingual in ...
  • 13 hours ago

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Growth Opportunities - Customer Service Supervisor - Entry Level
  • Phoenix
  • Palm Springs, FL
  • Our work is creative since we provide quick results and long-term retention for our partnered ... Prior customer service experience may leverage your skills, however, no experience is necessary as ...
  • 2 days ago

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Bank Retail Branch Manager
  • ADAMS BANK AND TRUST
  • Chappell, NE
  • Retail/Marketing Manager Retail Regional Services Coordinator SUPERVISES: Tellers, FSR's and ... ensuring retention of profitable customers at the location as well as developing new business
  • 3 days ago

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Supervisor, Material Control, Shipping & Receiving
  • Nammo Talley
  • Salt Lake City, UT
  • ... to or above customer expectations and quality standard. Ensure staffing is properly trained to ... Ensure all work activity is documented per company procedures, retained as required, and available ...
  • 5 days ago

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Customer Service Supervisor I or II - Pearl City
  • HomeStreet Bank
  • Pearl City, HI
  • Partners with Branch Manager to perform customer retention activities. * Participates in a minimum ... CUSTOMER SERVICE SUPERVISOR II Leadership Activities * Coaches CSR staff for improved job ...
  • 5 days ago

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Customer Service Supervisor
  • Xp3 Talent
  • Arlington, WA
  • Create KPIs/metrics around CSAT, response time, customer retention, NPS, abandoned calls, etc, and ... A minimum of 2 years of supervisory experience * A minimum of 2-3 years of customer service ...
  • 6 days ago

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On Site Supervisor/Coordinator
  • Full Steam Staffing
  • Delano, CA
  • ... customer service. Supervising duties includes, scheduling, payroll, time-cards, attendance ... Our philosophy and dedication to excellence has allowed us to build and retain long-lasting ...
  • 6 days ago

Income Estimation for Customer Retention Supervisor jobs
$51,544 to $68,659

Career Path for Customer Retention Supervisor