Customer Retention Supervisor jobs in Benton Harbor, MI

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Project Supervisor
  • Stratosphere Quality
  • SAINT JOSEPH, MI FULL_TIME
  • Summary of Responsibilities

    Join the Stratosphere Quality Team!

    Stratosphere Quality cultivates a positive organizational work environment, where employees are compelled to perform their best.

    Our team enjoys rewarding and meaningful work in a wide range of manufacturing work environments.

    Begin a rewarding career today and envision yourself at work with Stratosphere Quality.

     Rate of pay: $21/HR Overtime

    Top 10 Reasons to work for Stratosphere Quality:

    Vacation Time

    Start accruing PTO on Day One

    Benefits

    Medical Benefits, Life Insurance, & 401k all after 60 days

    Advancement Opportunities

    After just 90 days of Employment

    Referral Program

    Earn $200 per referral!

    SQ Rocs

    Be rewarded for your hard work

    President's Club

    Be recognized for your hard work

    Service Awards

    1yr, 5yrs, and 10 yrs

    Shutdown Savings

    Save wages for a rainy day

    Reimbursement Program

    New Equipment on Us!

    New Tech

    Learn and Work with our newest Technology Platforms

    Project Supervisor Job Summary

    Project Supervisors are responsible for project set up, managing customer deliverables andteam member expectations and general supervision. Ongoing training with team to maintainconsistent work and communication with customers and employees. Project Supervisors travelto the manufacturing plants, where the parts are being made or the warehouses where the partsare being stored to supervise our teams of quality inspectors.

     

    Project Supervisors create an atmosphere where the individual is recognized and foster an environment for employee growth. Project Supervisors work together with their teams and customers to solve problems.

     

    Stratosphere Quality’s vision is to be the Leading Global Provider of Premium Inspection and Quality Assurance Services. We will create an atmosphere where we recognize the individual, work together to solve problems and foster an environment for employee growth.

     

     

     

     

     

    Essential Job Function

    Project Supervisor Job Responsibilities & Duties

    • Responsible for ensuring all teams within assigned location(s) are operating according to
    • standards and requirements, including safety.
    • Develop work instructions and train team leaders and inspectors on proper procedures
    • relevant to the project.
    • Manage customer relationships
    • Completes required training classes
    • Follows all employee policies and other duties as assigned

    Qualifications

    Project Supervisor Job Qualifications & Skills

    • Flexibility and adaptability
    • Positive attitude and self-motivated
    • Detail orientated
    • Associates degree or equivalent work experience
    • 2 years of supervisory/leadership experience
    • Experience with business-to-business customer relations

    Requirement:

    Must have a valid Driver's License

     

    May require:

    Travel to customer facility on short notice

    Amount of travel could be up to 75%, including overnight

     

  • 22 Days Ago

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Manager supervisor
  • Claire's
  • Benton, MI FULL_TIME
  • Claire's - A Career that's always in style Part-Time Manager / 3rd Key Holder Opportunity About the Role As a 3rd Keyholder at Claire's, you will be responsible for : Supporting your Store Manager and...
  • 24 Days Ago

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AL Supervisor
  • Cliffside Company LLC
  • Joseph, MI FULL_TIME
  • Description To oversee and manage the daily operations of the assisted living and memory care Inns, through the implementation of goals and policies of the Facility and Department of Nursing at the ma...
  • 1 Day Ago

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Site Supervisor
  • Youth Development Company/PAL
  • Bangor, MI FULL_TIME
  • Job description Do you have a passion for working with kids and creating a fun safe environment for them to learn and grow? YDC has the perfect position for you! This is a Full time, Year around posit...
  • 1 Day Ago

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Production Supervisor
  • ALUDYNE US LLC
  • Benton, MI FULL_TIME
  • DescriptionWhy Aludyne?Aludyne is recognized as the #1 aluminum knuckle manufacturer in the world. We have over 30 strategically located facilities across the globe, with leading market shares in seve...
  • 2 Days Ago

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Custodial Supervisor
  • Andrews University
  • Berrien Springs, MI FULL_TIME
  • Responsible for cleaning a number of Univeristy buildings with the use of student workers. Supervises, coordinates and evaluates the performance of student workers engaged in Custodial Services, to th...
  • 3 Days Ago

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0 Customer Retention Supervisor jobs found in Benton Harbor, MI area

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Client Partner, Food and Grocery (Remote, USA)
  • Digi
  • Mishawaka, IN
  • Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transfor...
  • 3/29/2024 12:00:00 AM

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Cook
  • Asccare
  • Mishawaka, IN
  • ** Cook** **Job Category****:** Food & Nutrition Services **Requisition Number****:** COOK0026551 Showing 1 location **J...
  • 3/29/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism
  • St. Joseph, MI
  • Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
  • 3/28/2024 12:00:00 AM

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JOB RETENTION SPECIALIST & BILLING COORDINATOR
  • LOGAN Community Resources, Inc.
  • South Bend, IN
  • Job Type Full-time Description WHO IS LOGAN? LOGAN Community Resources is our full name but who are we? LOGAN is a non-p...
  • 3/28/2024 12:00:00 AM

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Director of Food Services
  • Nonprofit
  • South Bend, IN
  • Job Description Job Description Director of Food Services General Description Administers food service according to poli...
  • 3/27/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba) $10,000 Sign ON Bonus
  • Centria Autism
  • Saint Joseph, MI
  • Centria Autism is the largest provider ofApplied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (ASD...
  • 3/26/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism
  • Saint Joseph, MI
  • Centria Autism is the largest provider ofApplied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (ASD...
  • 3/26/2024 12:00:00 AM

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Registered Nurse Orthopedics
  • Trinity Health
  • Mishawaka, IN
  • Employment Type: Full timeShift: 12 Hour Night Shift Description: $10,000 Sign-On Bonus + Weekend Premium! Saint Joseph ...
  • 3/26/2024 12:00:00 AM

Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people. Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor. According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$57,448 to $82,479
Benton Harbor, Michigan area prices
were up 1.3% from a year ago

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