Customer Retention Supervisor jobs in Delaware
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Retention Specialist - NS
- Mountaire Farms
-
Selbyville, DE
FULL_TIME
-
The Retention Specialist assists with programs focused on new employee training/onboarding/ramping. The Retention Specialist assists the new employee in the activities of the processing departments in order to achieve goals for customer satisfaction, safety, quality, and yield; as well as to reduce employee absenteeism and turnover - particularly with employees less than 90 days employment. Participates in roundtable meetings and activities, directed by the Complex HR Manage and Employee Relations Manager, to improve retention and turnover. All other duties as assigned.
Duties/Activities Required by Job
- Assist new employee on the production floor to support the new employee as they transition into their new role. This includes tracking skills improvement to meet certification level.
- Lead the new hire onboarding program by presenting in orientation, and providing translation as needed.
- Assist in roundtable meetings.
- Support and promote all Mountaire Safety Policies
Educations/Experience Requirements
- High School Diploma
- 2 years
- Excellent interpersonal skills, the ability to teach and coach others. Patience
ABOUT US:Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.ABOUT THE TEAM:Mountaire OverviewMountaire Corporation and its two operating affiliates, Mountaire Farms Inc. and Mountaire Farms of Delaware, Inc. (collectively, “Mountaire Farms” or “Mountaire”), are agricultural food production and processing companies providing competitive jobs to almost 10,000 dedicated employees at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed - that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.Total CompensationMountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are: eight paid holidays, Medical Plans with free onsite Health and Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k), Profit Sharing, Employee Discounted Chicken Sales, Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping), Tuition Reimbursement at up to $6,000 annually, and many exciting career development programs! - 19 Days Ago
Donor Retention and Cultivation Assistant
- Biden for President
-
Wilmington, DE
FULL_TIME
- Position Summary: The Biden for President campaign is looking to hire a Donor Retention and Cultivation Assistant to support the largest and most active grassroots mobilization program in Democratic p...
- 1 Month Ago
Supervisor
- Nautica
-
Rehoboth, DE
FULL_TIME
- Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assign...
- 17 Days Ago
Supervisor
- ServiceMaster Commercial Cleaning by Alliance
-
Wilmington, DE
PART_TIME
- Position Summary: The supervisor is accountable for the training, cleaning, inspecting, and follow-up of all accounts in the designated territory. Summary of Essential Position Functions: Training new...
- 4 Days Ago
Supervisor
- ServiceMaster Commercial Cleaning by Alliance
-
Wilmington, DE
PART_TIME
- Position Summary: The supervisor is accountable for the training, cleaning, inspecting, and follow-up of all accounts in the designated territory. Summary of Essential Position Functions: Training new...
- 4 Days Ago
Supervisor
- On-Board Companies
-
Newark, DE
FULL_TIME
- On-Board PMO is hiring a Supervisor In Newark, DE! For immediate consideration please send your resume to Subject Line: Position Title and State you are Located About Us: On-Board PMO, Incorporated, i...
- 5 Days Ago
Customer Retention Supervisor jobs at Popular Companies
Retention Coordinator
- CLAFLIN UNIVERSITY
-
Orangeburg, SC
- Job Details Job Location Claflin University Main Campus - Orangeburg, SC Position Type Full Time Education Level 4 Year ...
- 4/23/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Wilmington, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 4/22/2024 12:00:00 AM
Recruiting and Retention Coordinator
- Sunray Companies
-
Madison, MS
- At Sunray, we have a passion for people and enhancing the lives of our guests and each other. We achieve success and gro...
- 4/22/2024 12:00:00 AM
Customer Retention Coordinator
- BlueTriton Brands
-
Boston, MA
- BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
- 4/21/2024 12:00:00 AM
Customer Retention Coordinator
- Hammond Services
-
Griffin, GA
- Hammond Services in Griffin GA has an immediate opening for a customer retention coordinator In this role you will be wo...
- 4/21/2024 12:00:00 AM
Customer Retention Coordinator
- BlueTriton Brands
-
Huntsville, TX
- BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
- 4/21/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 4/20/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Cape Fear, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 4/19/2024 12:00:00 AM
About Delaware
Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$60,456 to $86,796
Most Popular Cities in Delaware for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020