Customer Retention Supervisor jobs in Montana
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Retention Specialist
- Global Organization
-
Kalispell, MT
FULL_TIME
-
Maximus currently has a Retention Specialist opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.
Essential Duties and Responsibilities: - Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program. - Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance. - Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation. - Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs. - Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily. - Collaborate with team members to provide expertise and support in resolving participant issues effectively. - Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities. - Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication. - Identify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly. - Perform additional duties as directed by leadership to support program objectives.
Minimum Requirements: - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.- Previous Maximus experience preferred. - Previous incumbent experience preferred. - This position requires travel up to 10% of the time. - This position requires you to have reliable transportation to travel to other offices within the region.
- 2 Days Ago
Retention Specialist
- Global Organization
-
Great Falls, MT
FULL_TIME
- Maximus currently has a Retention Specialist opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Serv...
- 3 Days Ago
Customer Reporting Supervisor
- D.A. Davidson Companies
-
Great Falls, MT
FULL_TIME
- Job Description: Summary/Function: The Customer Reporting Supervisor provides support for both the associates and Manager including training of employees within the department, supervision of associat...
- 16 Days Ago
Territory Retail Lead - Retention Bonus!
- Anderson Merchandisers LLC
-
Bozeman, MT
FULL_TIME
- WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a r...
- 4 Days Ago
Customer Services Area Supervisor West Region
- Concept Life Sciences
-
Home, MT
FULL_TIME
- Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a po...
- 7 Days Ago
Driver CDL (A) | $28/hr + $2,500 Retention Bonus!
- Republic Services
-
Bozeman, MT
FULL_TIME
- POSITION SUMMARY: A Driver – CDL (A) is responsible for safely operating a heavy commercial truck, a tractor trailer or a straight truck with a pup trailer, or other vehicle requiring a class A CDL, t...
- 17 Days Ago
Customer Retention Supervisor jobs at Popular Companies
Recruitment and Retention Coordinator - SNR Graduate Programs
- University of Nebraska
-
Lincoln, NE
- Position Information Working Title Recruitment and Retention Coordinator - SNR Graduate Programs Department School of Na...
- 4/19/2024 12:00:00 AM
Corporate Human Resource Director - Hotel
- Hospitality Spotlight
-
Irvine, CA
- Job Description Hospitality Spotlight is looking for a Corporate Hospitality Human Resource Director for a client in Sou...
- 4/19/2024 12:00:00 AM
Client Retention Specialist
- RENT ONE
-
Madisonville, KY
- CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. ...
- 4/19/2024 12:00:00 AM
Client Retention Specialist
- RENT ONE
-
Salem, MO
- CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. ...
- 4/19/2024 12:00:00 AM
Recruiting and Retention Coordinator
- Sunray Companies
-
Madison, MS
- At Sunray, we have a passion for people and enhancing the lives of our guests and each other. We achieve success and gro...
- 4/18/2024 12:00:00 AM
Client Retention Specialist
- RENT ONE
-
Lexington, TN
- CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home furnishings and appliances. ...
- 4/17/2024 12:00:00 AM
Practical Nursing Program Clinical Instructors-Part Time
- Georgia CEO
-
Blairsville, GA
- Provide instruction in the role and responsibilities of the Practical Nurse Program. Supervise and educate students at c...
- 4/17/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 4/15/2024 12:00:00 AM
About Montana
Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place".
Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$55,631 to $79,870
Most Popular Cities in Montana for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020