Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Under the direction of the physician or mid-level provider, this position is responsible for providing individualized nursing-process based care to SVMC Cancer Center patients. Provides patient care to outpatients receiving investigational therapy in accordance with guidelines of the organization as well as Commission on Cancer. Provides patient care to Radiation Oncology patients as necessary including but not limited to obtaining vital signs, completing assessments, triaging patient needs and delivering nursing care. Screens and recruits potential study subjects.
Graduation from an accredited school of nursing required. Bachelor's of Science in Nursing preferred. Prior clinical nursing experience required. Ability to obtain Vermont State Registered Nursing license by date of employment required. Health Care Provider BLS certification required within 90 days of hire. Strong critical thinking and triage skills to perform duties that are detail oriented and support highest level of care and customer service. Excellent communication skills reuired, ability to effectively operate variety of HIS programs including but not limited to Microsoft Office, Outlook, Meditech and Athena. Strogn C
0 Customer Retention Supervisor jobs found in Troy, NY area