Customer Retention Supervisor jobs in Utah

Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Retention and Sales Representatives
  • Focus Services
  • Roy, UT FULL_TIME
  • Want to work for an AWESOME company with AWESOME staff and AWESOME benefits?

    Well Focus is your place!

    EARN $14.00 Starting wage Bonus and Clearview points for our internal store!

    As an employee for Focus Services you will assist with customer's questions and concerns over the telephone. Our employees are responsible for updating customer's accounts and processing orders as well as generating additional sales by exploring available offers on every account.

    FINANCIAL BENEFITS
    Daily / Weekly / Monthly Contests and Prizes
    Scholarship Opportunities
    Performance Bonus

    INSURANCE BENEFITS & TIME OFF
    Health Insurance
    Dental Insurance
    Vision Insurance
    Life Insurance
    Paid Time Off
    Paid Holidays
    Reduced or Flexible Hours
    Family Medical Leave

    PERKS & DISCOUNTS
    Employee Discounts
    Company Social Events
    On the Job & Continuation Training
    Professional Development/Advancement Opportunities
    Volunteer Assistance Program
    Referral Programs
    Tons of food and snacks
    Charity events
    Casual dress code
    Tiered promotional opportunities based on performance
    Individual and Team recognition

    QUALIFICATIONS
    Must be 18 or older
    Type 25 WPM
    Pass a Background & Drug test
    Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
    Good numerical and analytical skills
    Skill to communicate effectively with customers
    Willingness to work in a fast pace work environment

    Check us out at www.focusservices.com to learn more about our company history, culture, and values!

    Release Authorizing Check of Employee's Credentials In consideration for the examination of my suitability for new or continued employment, I hereby authorize Focus Services. (hereinafter the Company) to perform all checks of my credentials as allowed by law including, but nor limited to, discussions with: supervisors and former supervisors, friends, business associates, or other individuals that the company, in its sole discretion, believes may have relevant information regarding my suitability for employment or continued employment. I further authorize the Company to perform the following checks of my credentials: Criminal Background Reports, Motor Vehicle Report (MVR), Consumer or Investigative Credit Reports, Social Security Verification Report, and such other reports/checks as the Company deems appropriate. I agree not to assert any claims or causes of action of any kind against the Company, its agents, its employees, or any individual or company contact by the Company, arising out of the Company's investigation. I further release and forever discharge the Company, its agents, its employees, and the individuals and companies contacted by the Company as part of its investigation, from any and all claims, demands, damages, actions, causes of action, or suits of any kind or nature whatsoever arising from the Company's investigation of my credentials. I acknowledge that the Company has made no representations of any kind as to whether employment will be offered or continued at the conclusion of its investigation. I hereby acknowledge that I have read the above disclosure statement and understand it. You have the right to make a written request within a reasonable period of time to receive additional, detailed information about the nature and scope of any investigation. You may request a copy of any report. You will be notified if a decision not to hire or continue to hire is made based on the information discovered through any of the various reports secured by the Company. Notice - This is to inform you that as part of our procedure for processing your suitability for employment, we may obtain from a credit reporting agency a consumer report containing financial and other information about you. We comply with the Fair Credit Reporting Act, which provides individuals with rights regarding consumer reports and which places specific obligations on employers using credit reports.


    Terms of Employment Focus Services is an equal opportunity employer and offers employment opportunities to qualified individuals regardless of their race, color, religion, sex, national origin, age, physical or mental handicap, veteran or disabled veteran status and conforms to all applicable laws and regulations. It is understood and agreed upon that any misrepresentation by me in this application will result in cancellation of this application and if employed my employment may be terminated at any time. Furthermore, I understand that my employment is at-will, which means that just as I am free to resign at any time, the employer reserves the right to terminate my employment at any time, with or without cause and without proper notice. I understand that no representative of the employer has the authority to make any assurances to the contrary. I give the employer the right to investigate all references and to secure additional truthful information about me, if job related. I hereby release from liability the employer and its representatives for seeking such information and all other persons, corporations, or organizations for furnishing such information. I authorize the company to release to any person, firm, entity or organization with which I may seek employment in the future, any truthful information concerning my work experience with the company. I hereby release and hold the company harmless from any claim for releasing any truthful information within its knowledge and/or records. I hereby voluntarily consent to a physical examination and/or tests to be conducted by company-designated physicians and/or other appropriate medical personnel. If employment is offered, I specifically volunteer for testing to determine the presence of drugs and/or alcohol in my system. I voluntarily authorize the release of the test results to the management of this company for use in determining my eligibility for employment. I understand that only those applicants with a negative drug and/or alcohol test result will be considered for employment. In submitting this application I agree that I have read, fully understand, and agree to the terms listed above.

  • 24 Days Ago

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Customer Retention Specialist (Seasonal)
  • Moxie Pest Control
  • Salt Lake, UT FULL_TIME
  • Moxie Pest Control is growing fast! With growth comes the need for superior leadership and vision. We are looking for Seasonal Account Managers to provide accurate, clear and concise info to our custo...
  • 29 Days Ago

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Customer Retention Specialist Leader - Provo
  • Perez Family Insurance
  • Provo, UT FULL_TIME
  • Bilingual customer service representative (english & spanish) Are you a bilingual customer service professional with a passion for helping others? Do you excel in providing exceptional service and fin...
  • 4 Days Ago

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Customer Success Manager (Support & Retention)
  • Chargezoom
  • Utah, UT FULL_TIME
  • Chargezoom, a fast-growing SaaS fintech startup, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to sav...
  • 1 Month Ago

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Customer Success Manager (Support & Retention)
  • Chargezoom
  • Salt Lake, UT FULL_TIME
  • Chargezoom, a fast-growing SaaS fintech startup, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to sav...
  • 30 Days Ago

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Director of Customer Marketing (LTV/Retention/Subscription/Remote)
  • Healthy Back Institute
  • Salt Lake, UT FULL_TIME
  • ARE YOU A DIRECT MARKETING ALL-STARLooking for a Fantastic Place to Call Home?If so, you will definitely want to keep reading…Hello… my name is Jesse Cannone, and I am the owner and CEO of The Healthy...
  • 1 Month Ago

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Customer Retention Coordinator
  • Hammond Services
  • Griffin, GA
  • Job Description Job Description Hammond Services in Griffin GA has an immediate opening for a customer retention coordin...
  • 4/23/2024 12:00:00 AM

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Retention Coordinator
  • CLAFLIN UNIVERSITY
  • Orangeburg, SC
  • Job Details Job Location Claflin University Main Campus - Orangeburg, SC Position Type Full Time Education Level 4 Year ...
  • 4/23/2024 12:00:00 AM

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NURSE RETENTION COORDINATOR
  • Cape Fear Valley Health
  • Wilmington, NC
  • NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
  • 4/22/2024 12:00:00 AM

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Customer Retention Coordinator
  • BlueTriton Brands
  • Boston, MA
  • BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
  • 4/21/2024 12:00:00 AM

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Customer Retention Coordinator
  • Hammond Services
  • Griffin, GA
  • Hammond Services in Griffin GA has an immediate opening for a customer retention coordinator In this role you will be wo...
  • 4/21/2024 12:00:00 AM

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Customer Retention Coordinator
  • BlueTriton Brands
  • Huntsville, TX
  • BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
  • 4/21/2024 12:00:00 AM

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Retention Coordinator
  • COTS
  • Burlington, VT
  • Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
  • 4/20/2024 12:00:00 AM

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NURSE RETENTION COORDINATOR
  • Cape Fear Valley Health
  • Cape Fear, NC
  • NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
  • 4/19/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$56,644 to $81,323

Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020