Customer Sales Associate jobs in Toledo, OH

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Customer Service/Sales Associate
  • Gross Electric
  • Toledo, OH FULL_TIME
  • SUMMARY:

    This position will provide support to the sales team by assisting with order follow-up, sales order entry, assisting customers with service requests and all other support functions.

    KEY RESPONSIBILITIES:

    Customer Service Responsibilities:

    o Answer phones and route to appropriate team member.

    o Enter bids and orders into computer system as needed by customers or salespeople.

    o Create customer wish lists in Microsoft Word or retail website.

    o Monitor open orders including calling factories for shipping updates.

    o Track and communicate order status updates to customers.

    o Ensure high customer service standards are met.

    Sales Assistant Responsibilities:

    o Sell fixture parts, light bulbs, lamp repair and lampshades.

    o When requested, sell lighting and decorative hardware solutions to showroom customers.

    o Establish, develop & maintain excellent relationships with all existing & prospective customers.

    o Process orders accurately and efficiently.

    ADDITIONAL RESPONSIBILITIES:

    • Provide backup to the operator.
    • Effectively communicate with customers and co-workers through queues, email, phone, voicemail and thank you cards in a timely matter.
    • Develop product knowledge through self-study, online courses and vendor training, keep current with industry trends.
    • Work respectfully with the team in a positive environment.
    • All other duties and responsibilities as assigned.

    EDUCATION AND EXPERIENCE:

    • A minimum of two (2) years customer service experience.
    • Previous sales or design experience is preferred.
    • Experience with electrical products, lighting and/or decorative hardware helpful.

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Excellent verbal and written communication skills.
    • Excellent active listening skills.
    • Excellent problem-solving skills.
    • Ability to build effective relationships based on trust, respect and collaboration with all levels and functions of an organization.
    • Ability to provide a positive and professional image of the company to customers, vendors and co-workers.
    • Ability to anticipate customers’ needs, respond with a sense of urgency and deliver excellent customer service.
    • Ability to operate or to quickly learn computer systems and applications.
    • Ability to work well in a team environment, collaborate on projects and work independently.

    PHYSICAL REQUIREMENTS:

    • Prolonged periods of standing and walking
    • Ability to lift 10-20 pounds.

    GROSS ELECTRIC VALUES:

    Acts as a role model and consistently embody the Gross Electric values:

    · Customer-Focused – Provide an experience that inspires our customers to refer us.

    · Integrity & Honesty – Act with integrity, honestly, and ethically in all communications and interactions.

    · Respect of Others – Treat everyone with respect in all communications and interactions.

    · Strive for Excellence – Strive to consistently achieve excellence in all we do.

    · Foster Teamwork – Have a team and family spirit, work collaboratively and be accountable to one another, the company, and the community.

    · Embrace Change/Adaptability – Seek new opportunities to be agile in a changing market, react positively to change.

    Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

    Job Type: Full-time

    Pay: $17.00 - $19.00 per hour

    Expected hours: 8 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday
    • Rotating weekends
    • Weekends as needed

    Experience:

    • Customer Service: 2 years (Required)
    • Sales: 2 years (Preferred)

    Work Location: In person

  • Just Posted

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Verizon Sales Consultant
  • Cellular Sales
  • Perrysburg, OH OTHER
  • Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $52000 – $98000 / year Are you determined to grow your job into a career, in a fast-paced thriving environment? Ce...
  • 22 Days Ago

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Customer Service Associate
  • Walgreens Boots Alliance
  • TOLEDO, OH PART_TIME
  • Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Custom...
  • 8 Days Ago

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Customer Support Associate
  • At Home
  • Toledo, OH PART_TIME
  • $11.00-14.30/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complet...
  • 9 Days Ago

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Customer Service Associate
  • Horizon Specialized Marketing
  • North Baltimore, OH FULL_TIME
  • Company DescriptionOur mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team'...
  • 14 Days Ago

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Customer Support Associate
  • At Home
  • Toledo, OH PART_TIME
  • $13.00-14.00/hr The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete ...
  • 1 Month Ago

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0 Customer Sales Associate jobs found in Toledo, OH area

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Lab Customer Service Rep - Full Time - Days
  • ProMedica
  • Toledo, OH
  • **Job Details** **Lab Customer Service Rep - Full Time - Days - (62292)** This details all the information about the job...
  • 3/28/2024 12:00:00 AM

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Lab Customer Service Rep - Full Time - Nights
  • ProMedica
  • Toledo, OH
  • **Job Details** **Lab Customer Service Rep - Full Time - Nights - (57925)** This details all the information about the j...
  • 3/28/2024 12:00:00 AM

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Dietary Service Associate
  • Hospice of Northwest Ohio
  • Toledo, OH
  • The Dietary Services Associate is responsible for preparing meals for our inpatient patients, staff and visitors. Cookin...
  • 3/26/2024 12:00:00 AM

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Director, Women's Services - OB, Nursery, and Labor and Delivery - Full Time - Days
  • Promedica
  • Toledo, OH
  • ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by ...
  • 3/25/2024 12:00:00 AM

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Customer Service Associate - Work From Home - Great Benefits
  • American Income Life Insurance Company
  • Toledo, OH
  • (DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are l...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep - Work From Home
  • Spade Recruiting
  • Toledo, OH
  • We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
  • 3/24/2024 12:00:00 AM

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Support Lead
  • Five Below
  • Rossford, OH
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

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Support Lead PT
  • Five Below
  • Rossford, OH
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Sales Associate jobs
$32,884 to $41,794
Toledo, Ohio area prices
were up 1.3% from a year ago

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