Customer Segment Manager jobs in Knoxville, TN

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

A
Customer Accounts Manager
  • Aaron's Family of Companies
  • Knoxville, TN OTHER
  • This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. 

     

    Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.

    Skills for Success
    Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

    The Work

    • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
    • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
    • Second up to the General Manager
    • Build authentic customer relationships to support customers in their ownership goals and drive sales
    • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
    • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
    • Contact customers who have not renewed merchandise agreements
    • Maintain customers contact over the phone and through home visits
    • Update customers information and maintain accuracy
    • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
    • Clean and certify merchandise in the cleaning station for all merchandise personally returned
    • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
    • Load, secure and protect product in company vehicle
    • Safely operate company vehicle
    • Assist the Sales Team as needed
    • Any other reasonable duties requested by management

    Requirements

    • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
    • Must meet DOT requirements to obtain certification in required states (United States)
    • Ability to work schedule of hours varying from 8 am to 9 pm
    • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
    • Two years of college or two years of previous management experience preferred
    • High School diploma or equivalent preferred
    • Excellent interpersonal and communication skills
    • High energy with the ability to effectively perform all functions of the store and multitasking effectively
    • Proper telephone etiquette
    • Uphold the Aaron’s Brand and protect company assets
    • Maintain a professional appearance
    • Proficient computer skills
  • 17 Days Ago

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Customer Account Manager / CAM
  • Aaron's
  • Knoxville, TN FULL_TIME
  • SUCCESS PROFILE What makes a successful Customer Account Manager at Aaron’s? Check out the top traits we’re looking for and see if you have the right mix. Adaptable Strong Initiative Customer Oriented...
  • 1 Day Ago

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Customer Service Manager
  • Real Alloy
  • Loudon, TN OTHER
  • Overview REAL ALLOY is the market leader in third-party aluminum recycling and specification alloy production. Headquartered in Cleveland, Ohio, we have 17 plants strategically located across the Unit...
  • 5 Days Ago

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Customer Success Manager
  • Enumerate
  • Knoxville, TN FULL_TIME
  • Enumerate is looking for a Customer Success Manager to grow with our team! Our Customer Success Manager position is meant for a born persuader, someone who succeeds by building strong relationships an...
  • 7 Days Ago

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Customer Accounts Manager
  • Talent Acquisition/Human Resources, The Aaron's Family of Companies
  • Knoxville, TN FULL_TIME
  • This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time peri...
  • 14 Days Ago

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Manager, Customer Success
  • Humana
  • Knoxville, UT FULL_TIME
  • Become a part of our caring community and help us put health first The Manager, Customer Success is responsible for member retention through active engagement with high-risk members. The Manager, Cust...
  • 30 Days Ago

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0 Customer Segment Manager jobs found in Knoxville, TN area

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Business Developer
  • yardnique, Inc.
  • Knoxville, TN
  • Yardnique Family of Companies Summary Here’s what you need to know about working here: At Yardnique, we’re a family. We ...
  • 4/25/2024 12:00:00 AM

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Associate Consumer Audience Manager : Food Processing & Manufacturing
  • SOStrickland Search Associates- Consumer Package Goods
  • Knoxville, TN
  • Job Description Job Description Associate Consumer Audience Manager, Consumer Package Goods ** Relocation assistance is ...
  • 4/25/2024 12:00:00 AM

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Systems Administrator
  • RJ Young
  • Knoxville, TN
  • Summary/Objectives The System Administrator will design and oversee local area networks, wide area networks, and network...
  • 4/24/2024 12:00:00 AM

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Cleared Virtualization Engineer
  • Colossal Contracting, LLC
  • Knoxville, TN
  • Job Description Job Description Cleared Virtualization Engineer Position Summary Colossal Contracting, LLC is looking fo...
  • 4/23/2024 12:00:00 AM

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Senior Internal Revenue Agent-Senior Program Analyst (12 month roster) AMENDED
  • Department Of The Treasury
  • Knoxville, TN
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION? A description of the business units can be found at: https:...
  • 4/22/2024 12:00:00 AM

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Sales Manager, LBM
  • Grabber Construction Products Inc
  • Knoxville, TN
  • Job Description Job Description Vision Leader in contractor productivity products and customer service excellence, while...
  • 4/22/2024 12:00:00 AM

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Sales Trainee - Non Exempt
  • Consolidated Electrical Distributors
  • Knoxville, TN
  • Summary Job title: Sales Trainee - Non Exempt Job ID: 202439190005 Department: Knoxville - CED Location: TN-Knoxville De...
  • 4/22/2024 12:00:00 AM

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Management & Sales Training Program - Floorcovering
  • Sherwin-Williams
  • Knoxville, TN
  • The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed ...
  • 3/11/2024 12:00:00 AM

Knoxville is a city in the U.S. state of Tennessee, and the county seat of Knox County. The city had an estimated population of 186,239 in 2016 and a population of 178,874 as of the 2010 census, making it the state's third largest city after Nashville and Memphis. Knoxville is the principal city of the Knoxville Metropolitan Statistical Area, which, in 2016, was 868,546, up 0.9 percent, or 7,377 people, from to 2015. The KMSA is, in turn, the central component of the Knoxville-Sevierville-La Follette Combined Statistical Area, which, in 2013, had a population of 1,096,961. First settled in 178...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$97,488 to $153,834
Knoxville, Tennessee area prices
were up 1.3% from a year ago

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