Customer Segment Manager jobs in Murfreesboro, TN

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Business Card Title: Segment Manager - Diversification

GEMS Job Title: Segment Manager - Diversification

Location: Global or Houston, Texas

Reports to: Director, Segment Management, Flow Controls Division

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses, and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary

Flowserve Corporation is a leading provider of flow control products and services supporting the energy industry and associated market segments. We, at Flowserve, aspire to continue our leadership in the flow control domain and to diversify and expand into new and growing market segments.

We are looking for a Segment Manager to lead the Diversification aspect for our Flow Controls Division (FCD) business. The role will be based within the Strategic Business Management (SBM) function of the business and will report into the Director of Segment Management. The position will develop, maintain, support execution, and continuously improve robust industry-based long-term growth plans. The position is vital to help us deliver on our aspirations, by combining strong understanding of the market and flow control system requirements and by planning and executing segment specific growth initiatives.

The individual will work with industry experts within the Organization, industry consultants, collaborate with other functions including Product Management, Business Intelligence, Innovation and Technology, Sales & Commercial to define opportunities and articulate strategies for growth. The role blends analyzing market trends & market research data, understanding market requirements, to identify growth opportunities. The position will develop market driven value propositions and will champion positioning of our products and services offerings in the segment. This role requires a savvy market driven individual with strong business and technical acumen. Having a revenue and profitability-based mind-set to make informed decisions based on current and future market trends while considering business performance targets is crucial.

This Segment Manager will embrace and model Flowserve’s core values of People, Safety, Integrity, Innovation, Ownership and Excellence and operate as an effective collaborator and influencer within the business. The position offers significant opportunities to grow as a strategic resource with a deep and valuable understanding of continuous value creation within the business. The scope of industries within the diversification segment include:

• Mining, minerals, and metals (M3)
• Water & desalination
• Power
• Specialty chemicals
• Industrial gases
• Pharmaceuticals
• Food & Beverage
• Transportation
• General manufacturing

Put your experience and expertise to work and start making your mark at Flowserve.

Key Responsibilities

• Develop long-term industry plans and supports execution of industry plans related to the segment.
• Collaborate with Business intelligence and market research teams to understand and define the market - size, growth potential and opportunities.
• Collaborate with product management, new product development, innovation, and technology functions to support market driven product development and R&D plans.
• Assess global activities in segment, keep abreast with direction & trends, projects, and investments.
• Align segment strategy with business strategy, sales strategy, and product roadmaps.
• Develop and own product portfolio positioning within segment.
• Enhance Flowserve’s position as a thought leader in industry, represent Flowserve FCD portfolio at industry forums.
• Develop value proposition for products and services within segment.
• Develop and own ideas/growth opportunities funnel for segments.
• Cross-functional collaboration across different flow control businesses and across geographical locations
• Knowledge sharing, coaching, and mentoring.

Required Experience/Skills

• 10 years’ total experience, with an engineering/STEM degree, and relevant business, operations, or engineering experience in one or multiple industries within the segment
• 3-5 years’ experience in flow control industry in applications engineering, sales, commercial operations, technical sales, technical services, product management/marketing or relevant experience with engineering firms/distributors/end users in engineering/technical services related to design and/or specification of flow control equipment and systems.
• Strong understanding of industry ecosystem, value chain, and value creation points in value chain
• Professionals with any combination of experience in the segment aspiring for roles in:
• Industry marketing
• product marketing
• strategic marketing
• product management
• business management
• Willingness to travel domestically and internationally up to 25 % of time as and when required.

Preferred Experience/Skills

• Experience with or exposure to design/operation of flow control systems in one or more industries within the diversification segment
• Experience as current/past industry manager, industry marketing or product marketing manager/engineer

Professional Attributes

• Communication – excellent verbal and written communication skills.
• Business acumen – understands business objectives, connects them to job activities & results.
• Analytical skills – ability to summarize data from various sources into specific and impactful business information.
• Influencer – ability to influence outcomes effectively at all levels.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!

Req ID : R-8834

Job Family Group : Marketing

Job Family : MK Product Management

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.