Customer Service Coach jobs in Sterling Heights, MI

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Service Advisor/Manager
  • The Dealer Coach
  • Saint Clair, MI FULL_TIME
  • We are looking for a driven and organized person to take over our service operations. Pervious service experience is required.

    Responsibilities

    • Meet with customers and determine their needs for repair and/or service of their vehicle issues
    • Increase customer satisfaction by building customer relations
    • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
    • Monitor the progress of each vehicle throughout the day, and update customers frequently
    • Increase profitability by maximizing sales & executing retail promotions
    • Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
    • Oversee and participate in quality control
    • Participate in the development and documentation of standard operating procedures as appropriate

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Day range:

    • Monday to Friday
    • Weekends as needed

    Shift:

    • Day shift

    Work Location: In person

  • 8 Days Ago

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Sales Associate III
  • Coach
  • Clinton, MI FULL_TIME
  • The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Respons...
  • 1 Day Ago

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Sales Associate III-Spanish/Mandarin Speaking
  • Coach
  • Troy, MI PART_TIME
  • The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Respons...
  • 1 Month Ago

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CMN Specialist, Customer Service
  • Medical Service Company
  • Troy, MI FULL_TIME
  • MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
  • 24 Days Ago

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Dispatcher/Customer Service
  • EMERGENCY FLEET SERVICE
  • Warren, MI FULL_TIME
  • Dispatcher Wanted Dispatchers needed to answer calls and communicate with mobile repair units to send the appropriate directions/information for on-the-road repairs for semi-tractors, trucks, and trai...
  • 10 Days Ago

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Professional Motor Coach Operator
  • Metro Coach
  • Taylor, MI FULL_TIME,PART_TIME
  • Metro Coach is a charter bus operation out of Taylor MI. As a charter operation, our trips vary based upon our client’s needs. For instance, a bus driver’s schedule could have a trip for a local sport...
  • 11 Days Ago

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0 Customer Service Coach jobs found in Sterling Heights, MI area

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Retail Assistant Store Manager- Tech Plaza
  • Skechers
  • Warren, MI
  • Company Description Headquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids...
  • 3/29/2024 12:00:00 AM

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Assistant Store Manager
  • WILD BILLS TOBACCO STAFFING LLC
  • Utica, MI
  • Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspect...
  • 3/29/2024 12:00:00 AM

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Assistant Store Manager
  • WILD BILLS TOBACCO STAFFING LLC
  • Lincoln Park, MI
  • Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspect...
  • 3/29/2024 12:00:00 AM

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Assistant Store Manager
  • WILD BILLS TOBACCO STAFFING LLC
  • Sterling Heights, MI
  • Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspect...
  • 3/28/2024 12:00:00 AM

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Assistant Manager
  • Tim Hortons (US)
  • Sterling Heights, MI
  • Description As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptiona...
  • 3/28/2024 12:00:00 AM

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Assistant Store Manager
  • WILD BILLS TOBACCO STAFFING LLC
  • Westland, MI
  • Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspect...
  • 3/27/2024 12:00:00 AM

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Assistant Store Manager
  • WILD BILLS TOBACCO STAFFING LLC
  • Algonac, MI
  • Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspect...
  • 3/27/2024 12:00:00 AM

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Assistant Store Manager
  • WILD BILLS TOBACCO STAFFING LLC
  • Milford, MI
  • Job Type Full-time Description The Assistant Store Manager is responsible for supporting the Store Manager in all aspect...
  • 3/27/2024 12:00:00 AM

Sterling Heights is a city in Macomb County of the U.S. state of Michigan, and one of Detroit's core suburbs. As of the 2010 census, the city had a total population of 129,699. It is the second largest suburb in Metro Detroit, and the fourth largest city in Michigan. Sterling Heights consistently ranks as the safest city in Michigan with population of over 100,000. Sterling Heights is 16 miles (26 km) from Downtown Detroit. The city's southern border is 6 miles (9.7 km) from Detroit's northern border. The shape of the city is 6 miles (9.7 km) long and 6 miles wide. In 1991 Murray Dublin of Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Coach jobs
$54,651 to $75,524
Sterling Heights, Michigan area prices
were up 1.2% from a year ago

Customer Service Coach
Support retail team member service operations.
January 21, 2023
Create reports to share with managers about individual staff and team performance as outlined in the call handling standards.
February 03, 2023
Provide program requirements and accurate education to participants to succeed in the engagement of their own health and wellness.
March 13, 2023
Drive clients from work locations to recreation sites and be a mentor at each site.
May 03, 2023
Assist managers as needed in delivering coaching and feedback to staff about strengths and opportunities for development.
May 04, 2023