Customer Service Consultant jobs in Beaverton, OR

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Preferred Fields of Study:
Accounting, Finance, Management Information Systems

Certification(s) Preferred:

CPA, NetSuite ERP Consultant, NetSuite Authorized ARM/Revenue Management Consultant, NetSuite Multibook Accounting

Preferred Knowledge/Skills:

Demonstrates extensive-level abilities and/or proven record of success with managing the identification and addressing of client needs, including: 

• Executing end-to-end NetSuite implementations a functional lead role; 
• Leading teams of onshore and offshore resources through complex, full life cycle NetSuite implementations; 
• Implementing NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams and associated modules; 
• Working with NetSuite’s Advanced Revenue Management module; 
• Using NetSuite’s SuiteBilling module; 
• Designing complex NetSuite customizations; 
• Designing integrations, including familiarity with integration platforms currently available and their compatibility with NetSuite; 
• Demonstrating proven knowledge with different types of testing required in a system implementation (unit, system integration, user acceptance); and, 
• Exhibiting proven understanding of financial and accounting concepts, such as function of a general ledger, month/year end close process, chart of account considerations, etc. 

 Demonstrates extensive abilities and/or a proven record of success as a team leader, including: 

• Displaying proven communication skills, with demonstrated ability to clearly communicate complex ideas.