Customer Service Consultant jobs in Eugene, OR

L
Life Skills Consultant - for the 23-24 School Year
  • Lane Education Service District
  • Eugene, OR FULL_TIME
  • Teacher Consultant, Life Skills - Temporary
     
     
    POSITION TITLE: Teacher Consultant, Life Skills , Temporary
    DEPARTMENT/SERVICE AREA: Life Skills, Special Education
    REPORTS TO: Program Supervisor, Special Education
    TERMS OF EMPLOYMENT: Length of contract based on district assignment
    CLASSIFICATION: Exempt
    SALARY: According to licensed salary schedule at time of hire.
    START DATE: 08/21/2023
    BENEFITS:  Medical, Dental, Vision insurance, paid leaves and holidays, Public Employee Retirement (PERS). Full description of benefits available in ESD-LCEA Collective Bargaining Agreement.

    Notes: 
    • The complete job description and the current salary schedule is attached.
    • Please ensure that your cover letter explains how your experience and interest make you an ideal candidate for this position.
    • Oregon schools have been directed by the Governor under OAR 333-019-1030 to ensure that school teachers, staff and volunteers are fully vaccinated against COVID-19.  "Fully vaccinated" is defined as 14 days after receiving all required doses of an approved COVID-19 vaccine (currently two shots of Pfizer or Moderna vaccine, or one shot of Johnson & Johnson vaccine). Under this rule employees must provide proof of COVID-19 vaccination. Exemptions may be made only for eligible medical or religious reasons. 
     
     
     
    POSITION PURPOSE:
    To assist teacher serving students with intellectual disabilities enrolled in the Life Skills Education Program by providing behavioral support and instructional support in accordance with identified curricular guidelines and established Individual Education Plans.
     
    PRIMARY DUTIES AND ACCOUNTABILITIES:
    In addition to meeting the standards established for the position, each incumbent has the following primary duties and accountabilities:
     
    1. Consult with ESD and local district staff.Provide assistance implementing IEP’s.
    2. Participate in multi-disciplinary team meetings and IEP meetings to determine eligibility and develop appropriate Individual Educational Programs (IEP).
    3. Provide technical assistance on behavioral supports that help prevent or minimize behavioral problems.
    4. Assist in developing and monitoring of educational programs in all curriculum areas including: functional academics, social skills, and behavior management.
    5. Conduct classroom observations.
    6. Assist teachers in observing and coaching instructional assistants to ensure effective implementation of instructional programs.
    7. Assist in student evaluations and referrals for services.
    8. Assist in the transition and maintenance of students to appropriate local district placement.
    9. Maintain records of services as required.
    10. Demonstrate effective communication skills with students, staff, family, school and community personnel as appropriate.
    11. Provide staff development to ESD and local district staff as requested.
    12. Demonstrate instructional and behavioral support techniques.
    13. Provide recommendations for curriculum materials.
    14. Assist with planning teacher work groups and professional development for classroom staff.
    15. Collaborate with other related services professionals.
    16. Assist with information dissemination to program staff.
    17. Follow-up with classroom staff regarding ESD procedural paperwork.
    18. Serve as a supportive and cooperative member of the staff.
    19. Maintain a professional demeanor when representing the District.
    20. Maintain current knowledge of effective practices related to job assignment.
    21. Attend Special Education and other staff meetings as requested.
    22. Perform other duties as may be assigned.
     

    KNOWLEDGE/SKILL/TRAINING:
     
    1. An Oregon Teacher Standards and Practices Commission special education license or ability to obtain one is required.
    2. Demonstrated knowledge of both federal and state special education requirements as well as current best practices in the field are essential.
    3. At least 3 years successful experience in a similar special education environment serving students with cognitive impairments and/or Autism Spectrum Disorder is required.
    4. The ability to communicate effectively (both orally and in writing) with students, parents and staff, and the ability to maintain confidentiality when dealing with student, staff and/or parent information is required.
    5. A valid First Aid/CPR Card is preferred.
     
    PHYSICAL DEMANDS:
    The teacher is normally standing, walking or sitting as required. The teacher may have to lift, bend, support and/or restrain a student whose handicapping condition or behavior requires adult assistance.
     
    WORKING CONDITIONS:
    Generally, the teacher works in an indoor work environment performing clean, non- hazardous work. In addition, the teacher may occasionally be exposed to bodily fluids due to student injury, illness or behavior.
     
    WORK EXPECTATIONS:
     
    1. Effectively engage with individuals from diverse cultures or backgrounds.
    2. Demonstrate professionalism and appropriate judgment in behavior, speech, and dress in a neat, clean, and appropriate professional manner for the assignment and work setting.
    3. Utilize appropriate equipment and software as established for agency use as well as other equipment and software appropriate to the assignment.
    4. Maintain regular and punctual attendance.
    5. Confer regularly with immediate supervisor.
    6. Follow all District work procedures and reasonable requests by proper authority.
    7. Perform program responsibilities in accordance with statutes, administrative rules, policies, and collective bargaining agreements.
     
    The statements contained herein reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.


    About Lane ESD's Special Education Program
    The Life Skills Education Program serves intellectually disabled students from kindergarten through age 21. It is part of a continuum of services available to students who have been identified and placed in special education. Classrooms for students in kindergarten through grade 12 are located in a number of elementary, middle and high school buildings in six Lane County school districts. Students aged 19 to 21 are served in the Transition Program on Lane ESD's Westmoreland Campus. Support services include speech and language therapy, vocational/community training, behavioral consultation, autism consultation, supported inclusion, physical therapy, occupational therapy, and nursing consultation services.
     
    The Special Education Service Area also provides School Psychology, Speech Language Therapy and Augmentative Communication services, behavior consultation, Regional Low Incidence Program services and direct services for adjudicated youth.

    About Lane ESD
    • In providing services to Lane County school districts, Lane ESD seeks to fulfill our core purpose of Shaping the Future: Supporting Excellence in Education. Lane ESD employees strive to embody core values of equity, commitment, leadership, collaboration, and integrity.
    • The mission of education service districts is to assist school districts and the Department of Education in achieving Oregon's educational goals by providing equitable, high quality, cost-effective and locally responsive educational services at a regional level. The ESD partners with school districts, local universities and community college, and other community agencies in providing quality services to the component school districts in Lane County.
    • Lane Education Service District provides a wide array of services to the 16 School Districts in Lane County serving about 45,000 students. Services in special education, school improvement, technology, and administrative services are designed to support districts in meeting the challenge of serving a diverse student population. We focus on systemic school improvement, multicultural curriculum, and assisting districts in development of students who are well prepared to be global citizens. Additional information about Lane ESD is available at www.lesd.k12.or.us


    Lane ESD is an equal opportunity employer, and complies with federal and state statutes which prohibit discrimination on the basis of race, color, national origin, religion, sex, age, handicap and marital status.
  • 2 Days Ago

S
Customer Service Representative
  • Speedy Glass
  • Eugene, OR FULL_TIME
  • Join the Speedy Glass family and be part of something big! Speedy Glass has been an innovation leader in the auto glass repair and replacement industry for over 70 years operating 30 shops throughout ...
  • 21 Days Ago

U
Customer Service Representative
  • U-Haul
  • Eugene, OR FULL_TIME
  • Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Custome...
  • Just Posted

U
Customer Service Representative - Eugene, OR
  • UnitedHealth Group
  • Eugene, OR FULL_TIME
  • For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Carin...
  • Just Posted

M
Cashier customer service
  • mcdonalds
  • Reedsport, OR FULL_TIME
  • Now Hiring - Great pay & Benefits. Click to Apply. About McDonald's The famous McDonald's golden arches are proudly displayed in 118 countries around the world, at over 35,000 locations. As the larges...
  • Just Posted

K
Customer Service Receptionist
  • Kendall Auto Group
  • Coburg, OR FULL_TIME
  • Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Customer Service Representative to join o...
  • Just Posted

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Consultant jobs found in Eugene, OR area

P
Patient Access Representative - Urgent Care
  • Peace Health
  • Eugene, OR
  • Job Description Description PeaceHealth is seeking a Patient Access Representative - Urgent Care for a Per Diem/Relief, ...
  • 4/24/2024 12:00:00 AM

D
Client Advisor
  • Dental Sleep Profits
  • Eugene, OR
  • Job Description Job Description VIDEO MESSAGE FROM OUR CEO: Why We Do What We Do! >> https://go.dentalsleepprofits.com/j...
  • 4/23/2024 12:00:00 AM

F
Booking Coordinator (REMOTE)
  • Feyer&Associates
  • Eugene, OR
  • We are seeking a motivated and detail-oriented Remote Booking Coordinator to join our dynamic team. As a Remote Booking ...
  • 4/22/2024 12:00:00 AM

U
Small Business Specialist 3 - Corvallis, OR
  • U.S. Bank
  • Corvallis, OR
  • At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarte...
  • 4/21/2024 12:00:00 AM

W
Patient Navigator Coordinator
  • Willamette Valley Cancer Institute & Research Center
  • Eugene, OR
  • Overview: Patient Navigator Coordinator Navigating the cancer care continuum is a long a difficult process. Having skill...
  • 4/21/2024 12:00:00 AM

P
Health Service Representative II
  • PacificSource Administrators, Inc.
  • Springfield, OR
  • *Join PacificSource and help our members access quality, affordable care!* **PacificSource is an equal opportunity emplo...
  • 4/21/2024 12:00:00 AM

P
Customer Service Dental Representative
  • PacificSource Administrators, Inc.
  • Springfield, OR
  • Job Details, Customer Service Dental Representative **Customer Service Dental Representative** **Customer Service Dental...
  • 4/21/2024 12:00:00 AM

S
Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Eugene, OR
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 3/18/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Consultant jobs
$56,791 to $68,033
Eugene, Oregon area prices
were up 2.5% from a year ago

Customer Service Consultant in Bend, OR
Receive and review individual performance metric reports and action plan with manager to understand individual performance.
March 26, 2023
Enter service data into computer for billing and scheduling purposes.
May 12, 2023
Update in a timely and accurate manner so that associates are able to track service inquiries and resolution.
May 21, 2023
Customer Service Consultant
Supports department and follows organization and department procedures to complete tasks in a timely manner.
January 12, 2023
Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
February 01, 2023