Customer Service Consultant jobs in Newark, NJ

Job title: Oracle PPM ConsultantLocation: Newark, NJQualifications· Strong experience of 10 years as an Oracle ERP Cloud Consultant focussing on Oracle Project Portfolio Management and worked ono Planning, Scheduling and Forecastingo Cost Management and Controlo Billing and Revenue Managemento Grant Managemento Resource Management· Experience conducting requirements gathering sessions, system design, and system integration activities.· Excellent analytical and problem-solving skills, with the ability to troubleshoot issues and propose practical solutions.· Strong communication and interpersonal skills to collaborate with clients, gather requirements, and deliver training sessions.· Worked in Oracle Cloud Upgrade and or Cloud Migration.· Working with Rest APIs and Webservices will be preferred.Responsibilities· As an Oracle Fusion PPM Consultant, you will be responsible for providing strategic guidance and implementation support to business in the process of implementing Oracle PPM at NJ TRANSIT· Your primary focus will be on the Grant Management, Project Conting and Resource Management modules, ensuring that our clients effectively manage their Capital Project Accouunting system.· Oracle PPM Implementation: Lead the implementation of Oracle PPM modules by collaborating with the implementer and the business to understand their business requirements, conducting system configurations, and customizing the solution to meet their needs.· Requirements Gathering and Analysis: Conduct detailed requirements-gathering sessions with the business to identify their Capital Project Accounting and managing objectives, process improvements, and system integration needs.· Analyze and document requirements to develop a comprehensive solution design.· Configure the system accordingly, ensuring alignment with best practices· System Integration: Collaborate with technical teams to ensure seamless integration of Oracle PPM modules with other Oracle fusion modules and enterprise systems, such as HRMS, financials, and Oracle Procurement contracts, to enable fund accounting in Oracle ERP.· Testing and Validation: Develop test plans, scenarios, and scripts to validate the functionality, accuracy, and performance· Coordinate user acceptance testing (UAT) and provide support to resolve any issues identified during the testing phase.· User Training and Support: Conduct end-user training sessions to educate business on the effective use of Oracle PPM modules.· Provide ongoing support and troubleshooting assistance to users, addressing their queries and concerns promptly.· Best Practices and Industry Knowledge: Stay updated with the latest industry trends, best practices, and regulatory requirements for purchasing, contracts, and sourcing.

Job Type: Contract

Salary: $100.00 - $105.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Newark, NJ 07102: Relocate before starting work (Required)

Work Location: Hybrid remote in Newark, NJ 07102