Customer Service Desk Clerk - Grocery Store jobs in Montgomery, AL
Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Desk Clerk - Grocery Store jobs
Customer Service Clerk
- Madix, Inc
-
Goodwater, AL
FULL_TIME
- It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Functions Confer with customers by telephone in order to provide information about products to take orders or cancel accounts. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Follow up customer calls where necessary. Enter new customer information into system. Identify and escalate priority issues. Route calls to appropriate resource. Job Knowledge, Skills & Abilities Excellent verbal and written communication skills. Problem analysis and problem solving. Organizational skills. Attention to detail. Judgment. Adaptability. Teamwork. Stress tolerance. Customer orientation and ability to adapt/respond to different types of characters. Ability to multi-task, prioritize, and manage time effectively. Customer Service Levels Level 1 = Basic Microsoft office, CRM, SAP & data entry skills along with heavy administration needs Level 2 = Level 1 plus, Intermediate Microsoft office skills, Customer facing, Quoting smaller store takeoffs Level 3 = Level 1-2 plus, Quoting medium size store take offs, downloading/exporting SAP data to Excel spreadsheets for data entry or reporting, and more complex needs Level 4 = Levels 1-3 plus, Quoting larger size takeoffs (retail/grocery/military), reporting and review contracts. Heavily involved in Conference /Team Calls with the customer, TSM and RM. Education and Experience High school diploma or equivalency certificate. Two to four years customer service related work experience. Work Environment Generally 8 hour days, 5 days a week, indoors in a controlled environment. Occasional overtime required when necessary. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Madix Inc. is an equal opportunity employer. Benefit Details Group Health Insurance Company Paid Group Term Life Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election) Holidays – 9 per year (Eligible after 30 days of employment) Vacation time Educational Assistance Employee Assistance Program Onsite Clinic – Free medical visits Safety and Attendance incentives Employee Appreciation Days If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Madix is a company about people—our employees, our clients, and our community. Our reputation as an innovative leader in the store-fixture industry is a product of the hard work and dedication of our team members. At Madix, every individual plays a vital role in the success of our company, which is why we in turn strive to help employees achieve their professional and personal goals. We also are committed to maintaining a diverse work environment where everyone feels safe, inspired, and returns home each night fulfilled by the work they do. Investing in our employees and respecting our people is the best way to preserve our future as a company.
- 9 Days Ago
Convenience Store Manager
- R.S. Lord,LLC/ Ward's Grocery
-
Troy, AL
FULL_TIME
- We are looking for an enterprising and efficient Store Manager to head up our retail team. The successful candidate will be responsible for overseeing the day-to-day functions of a retail store while ...
- 26 Days Ago
Customer Service & Retail Front Desk Associate
- Driven Brands Shared Services LLC
-
Montgomery, AL
FULL_TIME
- Company:Auto Glass Now Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver except...
- 1 Month Ago
Customer Service & Retail Front Desk Associate
- Auto Glass Now
-
Montgomery, AL
FULL_TIME
- Company:Auto Glass Now Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver except...
- 29 Days Ago
Warehouse Administrative Clerk
- Hackbarth Delivery Service
-
Montgomery, AL
FULL_TIME
- Hackbarth Delivery Service is a dynamic and growing Transportation and Logistics company dedicated to delivering exceptional service and products to our valued customers. We're looking for a detail-or...
- 9 Days Ago
Accounts Receivable Clerk
- GILES FOOD SERVICE EQUIPMENT
-
Montgomery, AL
FULL_TIME
- Overview:We are seeking a detail-oriented and organized individual to join our team as an Accounts Receivable Clerk. As an Accounts Receivable Clerk, you will play a crucial role in maintaining accura...
- 12 Days Ago
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0 Customer Service Desk Clerk - Grocery Store jobs found in Montgomery, AL area
(100% Remote Position) Work At Home Focus Group Panelist
- FocusGroupPanel
-
Montgomery, AL
- About the Data Entry Research Participant position We are looking for dependable, trustworthy individuals from various w...
- 4/22/2024 12:00:00 AM
Customer Service Representative - Inbound Only (Alabama)
- Principle Choice Solutions LLC
-
Montgomery, AL
- Inbound Call Center Representative Who We Are: Principle Choice Solutions, LLC (PCS) are trusted and respected healthcar...
- 4/22/2024 12:00:00 AM
Systems Administrator Entry - 2137
- Advanced Systems Design
-
Montgomery, AL
- Advanced Systems Design is seeking a Systems Administrator Entry for our client located in Montgomery, AL. This position...
- 4/22/2024 12:00:00 AM
Senior Analyst, Energy Division – Survey and Evaluation Specialist
- Cadmus
-
Montgomery, AL
- **Overview** **What Youll Be Doing** Cadmus seeks a survey and evaluation specialist to join the Market Research & Custo...
- 4/21/2024 12:00:00 AM
Customer Service Associate - Work From Home>
- OLIPOP
-
Montgomery, AL
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
- 4/20/2024 12:00:00 AM
Customer Service Associate - Work From Home>
- OLIPOP
-
Prattville, AL
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
- 4/20/2024 12:00:00 AM
Remote Online Data Entry Work From Home - Entry Level
- Maxion Research
-
Montgomery, AL
- Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remote...
- 4/19/2024 12:00:00 AM
Staff Associate - Procurement
- Alabama State University
-
Montgomery, AL
- Salary: $32,000.00 - $36,000.00 Annually Location : Montgomery, AL Job Type: Full-time Staff Job Number: STF-24-0001 Dep...
- 4/18/2024 12:00:00 AM
About Montgomery, Alabama
Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas.
The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Desk Clerk - Grocery Store jobs
$24,618 to $31,768
Montgomery, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago