Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
```Job Overview``` We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing excellent service to our customers and ensuring a positive shopping experience. If you have strong communication skills, enjoy working with people, and have a passion for retail, we would love to hear from you. ```Responsibilities``` - Greet customers and provide assistance with their inquiries - Process customer transactions accurately and efficiently - Handle cash, credit, and debit card payments - Maintain a clean and organized checkout area - Assist customers in locating products and making purchasing decisions - Conduct product demonstrations to showcase features and benefits - Promote sales by upselling and cross-selling products - Provide information about promotions, discounts, and special offers - Resolve customer complaints or concerns in a professional manner - Collaborate with team members to ensure smooth operations ```Skills``` To succeed in this role, you should possess the following skills: - Basic math skills for handling cash transactions - Previous experience in retail sales is preferred - Ability to effectively sell products and services - Knowledge of jewelry sales is a plus - Confidence in conducting product demonstrations - Strong organizational skills to manage multiple tasks simultaneously - Fluency in Spanish or other multilingual abilities is an asset - Excellent salesmanship and customer service skills - Proficient phone etiquette for answering customer inquiries If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this position. Join our team and contribute to creating a positive shopping experience for our valued customers.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 50 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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