Customer Service Director jobs in the United States

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

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Customer Service Representative
  • Collabera
  • Albuquerque, NM
  • Ability to work independently and follow tasks through to completion without direct Supervision Should you have any questions, feel free to call me on 973-581-3871. customer service,customer support ...
  • 1 hour ago

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Customer Service Representative $13-20/ Hourly
  • Genesis Acquisitions
  • York, PA
  • ... direct marketing, entry level, customer service, restaurant, hospitality, management, advertising, business administration, full time, sports, sports marketing, training, competitive, coaching, team ...
  • 2 hours ago

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We are seeking a Customer Service Representative to join our team! You
  • Emissary Marketing
  • Milpitas, CA
  • We provide our clients with a direct-to-consumer new acquisition. Our award-winning management ... Our focus on customer service, first and foremost, has brought our clients a gratification level ...
  • 4 hours ago

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Customer Service Representative
  • American Family Insurance
  • Pana, IL
  • You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads ... Customer service representative candidates must have the ability to provide superb customer service ...
  • 7 hours ago

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Customer Service Representative
  • Casillas Marketing Innovations
  • Salinas, CA
  • Customer Service Representative Casillas Marketing Innovations is currently searching for an ... You will have the chance to travel to exclusive industry events with the managing director. A ...
  • 7 hours ago

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Customer Service and Data Entry Specialist
  • Beacon Hill Staffing Group, LLC
  • Austin, TX
  • ... have great customer service and time management skills. This position is starting ASAP ... Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and ...
  • 3 days ago

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Customer Service Representative I, II or III - Yakima
  • dormakaba USA Inc.
  • Yakima, WA
  • Customer Service Representative II, III This position is responsible for acquisition, retention and ... direct deposits, cash advances, verifications of deposit, Debit card requests, and other related ...
  • 3 days ago

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Customer Service Representative - Bennington
  • TRUSTCO BANK
  • Bennington, VT
  • Customer Service Representative Reports to: Branch Manager FLSA Status: Non-exempt Salary Grade ... Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. Manages branch ...
  • 6 days ago

Income Estimation for Customer Service Director jobs
$128,590 to $187,193