Customer Service Director jobs in the United States

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2022 Salary.com)

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Ramp & Customer Service Agent - Part Time
  • Horizon Air
  • Reno, NV
  • Role Summary The Customer Service Agent is responsible for above and below wing tasks which include ... Perform boarding and gate duties (e.g., assisting and directing guests, making announcements ...
  • 16 hours ago

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Customer Service Rep (Remote Local Only)
  • Aston Carter
  • Hillsboro, OR
  • ... Customer Service Reps to join their team ... They offer great benefits as well as 401k, PTO, and holidays if you get hired on direct. Job ...
  • yesterday

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Senior Customer Service Representative
  • Staffing Solutions of Hawaii
  • Honolulu, HI
  • Senior Customer Service Representative Industry: Healthcare Duration ... Direct Hire Hours: Full-time, Normal business hours *working hours may change based on business ...
  • yesterday

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Customer Service Representative
  • Drug Free Business
  • Bothell, WA
  • * Customer Service Representative Since 1988, Drug Free Business has proudly served companies ... Field telephone calls, receive and direct visitors at DFB Headquarters * Build and maintain solid ...
  • 2 days ago

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Passenger Service Agent Team Captain
  • Horizon Air
  • Seattle, WA
  • A minimum of 6 months of customer service or airline operations experience. * Ability to lead, direct and motivate teams for optimum performance. * Strong active listening and verbal communication ...
  • 2 days ago

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Customer Service Agent
  • Alaska Airlines
  • Barrow, AK
  • Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at ... Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers ...
  • 3 days ago

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Customer Service Representative
  • Scion Staffing
  • Portland, OR
  • Ability to work independently, be proactive and self-directed Compensation: This exciting career opportunity allows you to expand on your customer service experience and join a thriving team
  • 6 days ago

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Customer Service-Day Shift- Temp to Hire
  • Ascend Staffing
  • Olympia, WA
  • Direct deposit & debit card payment options * Health, vision, dental, life, and disability insurance * Training provided * Temp-to-hire opportunity Cashier-Customer Service Tasks & Duties * Greeting ...
  • 6 days ago

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Food Service Director
  • Food Service Director
  • Crystal Lake, IL FULL_TIME
  • COVID VACCINE IS REQUIRED Food Service Director Job Description The Food Service Director plans, organizes, develops, an...
  • 6 Days Ago

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Food Service Director
  • Food Service Director
  • Naperville, IL FULL_TIME
  • COVID VACCINE IS REQUIRED Job Description The Food Service Director plans, organizes, develops, and directs the overall ...
  • 1 Month Ago

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Food Service Director
  • Food Service Director
  • Crystal Lake, IL FULL_TIME
  • COVID VACCINE IS REQUIRED Food Service Director Job Description The Food Service Director plans, organizes, develops, an...
  • 6 Days Ago

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Food Service Director
  • Food Service Director
  • Naperville, IL FULL_TIME
  • COVID VACCINE IS REQUIRED Job Description The Food Service Director plans, organizes, develops, and directs the overall ...
  • 1 Month Ago

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Customer Service Representative
  • Customer Service Representative
  • Wood Dale, IL TEMPORARY
  • Messina Group seeks a Customer Service Representative. Essential Duties and Responsibilities: Entering Shipment Orders i...
  • 5 Days Ago

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Customer Service Representative
  • Customer Service Assoc
  • Harrisburg, IL FULL_TIME
  • Perfect Job! You will always be warm in the winter and cool in the summer. No weekends and no evenings. What more could ...
  • 13 Days Ago

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Call Center Customer Service
  • Customer Service Pros
  • Orlando, FL FULL_TIME
  • No Experience Necessary Compensation: 1st Year Income Potential $75K 2nd Year Income Potential $100K Plus BONUS and RESI...
  • 23 Days Ago

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Call Center Customer Service
  • Customer Service Professionals
  • West Palm Beach, FL FULL_TIME
  • No Experience Necessary Compensation: 1st Year Income Potential $75K 2nd Year Income Potential $100K Plus BONUS and RESI...
  • 29 Days Ago

Income Estimation for Customer Service Director jobs
$159,547 to $218,476

Career Path for Customer Service Director