Customer Service Director jobs in the United States

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

A
Customer Service Representative-Virtual Interview
  • Altig Orlovic AIL
  • Kent, WA
  • As a Customer Service Representative, you will have a direct impact on the lives of America's working-class families. The right candidate will be placed on a "Management Fast-Track" program on a ...
  • yesterday

A
Experienced Mortgage Customer Service Representative
  • All About People
  • Phoenix, AZ
  • Experienced Mortgage Customer Service Representative Work Schedule: Monday through Friday ... contracts, direct hire placements as well as engaged executive search solutions with speed ...
  • 2 days ago

I
Customer Service Associate PAID WEEKLY!
  • Integrated Lifestyle Solutions
  • Bakersfield, CA
  • ... director of sales, director of sales promos, director of sales promotions, distribution sales ... Sales, Customer Service, Manager, Management, Manage, Marketing, Management, Administrative ...
  • 2 days ago

P
Customer Service Representative (Bilingual)
  • Pace Staffing Network
  • Seattle, WA
  • As a Bilingual Customer Services Representative, you'll be working as part of the day-to-day ... full-time, direct hire role is located in Downtown Seattle and pays $18-19 per hour based on ...
  • 2 days ago

A
Customer Service Representative
  • Adecco
  • Beaverton, OR
  • Weekly pay with direct deposit and pay card For instant consideration for this Customer Service Representative job with Adecco in Beaverton, OR, click on Apply Now! After submitting your application ...
  • 3 days ago

T
Customer Service Representative (Work From Home)
  • The Panther Group
  • Sacramento, CA
  • As a leading provider of temporary, temp-to-hire, and direct-hire staffing in the Sacramento area ... Customer Service Representative - Call Center Associate Job Responsibilities * As a Customer ...
  • 3 days ago

S
Call Center Director
  • Shield HealthCare
  • Santa Clarita, CA
  • Job Summary: We are currently seeking an experienced Contact Center Director to work in our ... service level, and customer satisfaction ยท Creates and delivers business cases for executive ...
  • 4 days ago

M
Customer Service Rep
  • Miceli-Watters, STAFFING PARTNERS
  • Modesto, CA
  • Must have excellent Customer Service skills and ability to talk with customers by phone and drivers ... Direct Hire, Temp to Hire and Temporary placement. Together, we offer over 47 years of experience ...
  • 5 days ago

Income Estimation for Customer Service Director jobs
$127,816 to $186,068