Customer Service Director jobs in the United States

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2021 Salary.com)

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Customer Service Representative
  • Solomon Page
  • Loxahatchee Groves, FL
  • Our client that provides Process Services is seeking candidates for temp to perm Customer Service ... We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our ...
  • 1 hour ago

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Customer Service Representative
  • Aston Carter
  • Bridgewater, NJ
  • ... service levels, internal process, and customer support methodology. • Collaborate cross ... as assigned by direct manager. • Stay up to date on federal, state, and local laws and ...
  • 2 hours ago

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Customer Service Representative, Shuttle Operations - Driving
  • SP+ Transportation
  • Tacoma, WA
  • Customer Service Representative, Shuttle Operations - Driving Requisition ID 2021-20883 Location ... Performs other duties as directed. Qualifications Qualification Requirements: To perform this job ...
  • 3 hours ago

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Customer Service Representative
  • SelectStaffing
  • Los Angeles, CA
  • Customer Service Representative Awesome Opportunity for the Right Person. If you have great people ... Competitive pay * Paid weekly (Direct Deposit or ATM Debit Card available) * Access to health ...
  • yesterday

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Full Time, Direct Placement CSR
  • Aston Carter
  • Portland, OR
  • Entry level openings available now for a permanent, direct placement customer service opportunity in a professional environment! Will work onsite at a large, reputable company headquartered in Tigard ...
  • yesterday

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Customer Service
  • Ascend Staffing
  • Grapevine, TX
  • Direct deposit & debit card payment options * Health, vision, dental, life, and disability insurance * Get weekends off * Temp-to-hire opportunity Customer Service Representative Tasks & Duties (What ...
  • 3 days ago

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Customer Service Representative
  • Kelly
  • Le Roy, NY
  • Customer Service Representative needed for manufacturing company located in Genesee County ... This is a direct hire position! An ideal opportunity to work locally. This position will act as a ...
  • 5 days ago

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Customer Service Representat
  • Kelly
  • Utica, MI
  • Customer Service Representative Work Location- Clawson MI Temp to Hire- $17.00 an hour Our Customer ... Perform other tasks, duties, or functions as directed Experience and Qualifications: * High School ...
  • 6 days ago

Income Estimation for Customer Service Director jobs
$141,314 to $207,078