Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
SmartTalent is hiring for a Brand Ambassador position for a flooring company in Burlington and/or Bellingham. This is NOT a remote position.
Pay: $20-20 per hour
Length: Temporary
Job duties and requirements:
• Work at a booth within a retail setting
• Approach shoppers walking by and talk to them about flooring products
• Take down names and phone numbers as leads
• Talk to around 100 people in a day
• The Brand Ambassador must be Enthusiastic and outgoing
• They must enjoy talking and interacting with people
• Sales or Customer Service experience
• Must have a smart phone for time keeping
If you are interested, please call (425)776-6500 to chat with a recruiter today!
SmartTalent Staffing is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
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0 Customer Service Director jobs found in Bellingham, WA area