Customer Service Director jobs in Carmel, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

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100 Customer Service Director jobs found in Carmel, IN area

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Call Center Representative (Financial Industry) - 422
  • Modis
  • Indianapolis, IN
  • Requires previous customer service and data entry experience with a high degree of accuracy. * Must ... Flexibility is a key aspect of this role and must be equally comfortable with direct client ...
  • 2 hours ago

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Customer Service Representative
  • The Pop Up Inc
  • Indianapolis, IN
  • As a Customer Service Representative with The Pop Up Inc., you will deliver top-notch customer ... actors, directors, writers, producers, musical artists, comedians, authors, athletes, coaches ...
  • 2 days ago

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Customer Service Representative - Indianapolis, IN - (2000007B)
  • GEICO
  • Indianapolis, IN
  • - Customer Service Representative - Indianapolis, IN (2000007B) Job Description Customer Service Representative - Indianapolis, IN - (2000007B) Description Customer Service Representative ...
  • 2 days ago

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Customer Service Representative(Call Center)/ Remote
  • BCforward
  • Indianapolis, IN
  • Customer Care Advocate I Duration: 6 months contract Location: Indianapolis, IN (Remote) Role and Responsibility: * Assist members with routine service inquires including but not limited to ...
  • 2 days ago

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Customer Service Representative - Development Provided
  • Recruiting
  • Indianapolis, IN
  • We are seeking a Customer Service Representative to join our Sales team! You will be responsible for helping providing excellent customer service to our clients by assisting them with their benefits ...
  • 5 days ago

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Customer Service Representative
  • Connekt
  • Indianapolis, IN
  • Based in the heart of the Indianapolis, Connekt is a market leader in direct sales and customer acquisition and we need customer service personnel to support our sales team. The sky's the limit for ...
  • 6 days ago

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Home and Auto Customer Service Rep
  • Rockwood Search Associates
  • Carmel, IN
  • Our client is an insurance company located in Indianapolis looking for a Policy Specialist/ Customer Service Representative . Prior experience within a Insurance Company or Insurance Broker is a must
  • 6 days ago

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Customer Service Representative
  • Mohamad Raychounis Agency
  • Indianapolis, IN
  • We are looking for motivated individuals to join our fast-paced Customer Service-Sales and/or ... Hiring Director. The purpose of the informational company overview is to go over the ...
  • 6 days ago

Carmel occupies the southwestern part of Hamilton County, adjacent to Indianapolis and, with the annexation of Home Place in 2018, is now entirely coextensive with Clay Township. It is bordered to the north by Westfield, to the northeast by Noblesville, to the east by Fishers, to the south by Indianapolis in Marion County, and to the west by Zionsville in Boone County. The center of Carmel is 15 miles (24 km) north of the center of Indianapolis. According to the 2010 census, Carmel has a total area of 48.545 square miles (125.73 km2), of which 47.46 square miles (122.92 km2) (or 97.76%) is lan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$125,460 to $182,636
Carmel, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
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December 15, 2019
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February 07, 2020
Create brand awareness for our clientÆs target audience.
March 28, 2020