Customer Service Director jobs in Chico, CA

Are you passionate about making a difference in your community? Do you have a knack for building relationships and securing resources to support impactful initiatives? If so, we have an exciting opportunity for you!

Northern Valley Catholic Social Service is hiring a Development Director to oversee all fundraising strategies and programs for the Agency. Our mission at NVCSS is inspiring hope and transforming lives.

NVCSS has been serving the North State for over 35 years. NVCSS is seeking a motivated and energetic Development Director to rebuild a comprehensive Development Department for the Agency. The Development Director will build an Agency wide multi-faceted development plan, oversee case development, prospect (individuals, businesses, and foundations) identification, relationship building and solicitation, leadership training and management. The Development plan will include a calendar of strategies for the year, as well as marketing components. Success will be measured by results: increasing the number of donors, increasing the amount of philanthropic dollars coming into the Agency, the engagement of the entire Agency, and event success (increased income and streamlined processes.) The Development Director will also be responsible to build a Planned Giving/Legacy Program, oversee a team, support program level fund development, and streamline all systems related to fundraising. Successful candidates will have a strong background in non-profit fundraising and development, advanced communication and project management skills, and executive level prioritization skills. Stay informed about trends and best practices in fundraising and philanthropy. This position is part of the leadership team and reports to the Executive Director.

Education, Experience, and other Requirements:

• Bachelor's degree or equivalent in Business Administration, Marketing, or related field required. Master’s Degree in communication, business or public relations preferred
• Experience in nonprofit fundraising with major donors, strategy development, and team leadership
• As a regional position, travel throughout the North State will be expected. Weekly travel may be necessary to support Agency goals
• Must pass a background check
• Valid Driver's License

Skills/Abilities:

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
• A passion for creating enjoyable experiences and fostering a positive work environment.
• Thorough understanding of development strategies and practices.
• Knowledge of underwriting and sponsorships for events.
• Ability to identify and solicit prospects for sponsorships, undesignated gifts, legacy gifts, etc.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• Strategic thinker with the ability to develop and implement fundraising plans.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Google Suite or related software.
• Used donor software; Blackbaud, preferred.
• Serve as a champion of Agency culture, promoting a positive inclusive work environment.
• Passion for the mission and values of NVCSS.

Salary Range: $86,361 - $105,122, depends on experience

Benefit Package: At NVCSS, our benefits program includes monetary and non-monetary benefits that are carefully designed to support the entirety of your life, both personally and professionally. Our health care benefits are designed to provide you and your family with quality health care and wellness. This position is eligible to participate in our benefits package including 403(b), medical, dental, vision, EAP, and life. Our benefits also include family leaves and generous holiday pay, paid sick, and vacation time off, giving you time to feel refreshed. NVCSS also offers retirement programs to help support your financial goals.

Posting Close Date: March 22, 2024

Please submit a resume, cover letter, and writing sample to www.nvcss.org/careers/apply. In your cover letter please address your relevant experience and why you are interested in joining our team.

Join us in making a difference! Apply today and help us Inspire Hope and Transform Lives within our local communities.

Schedule: Schedule may vary week to week to meet the needs of the program. There will be times when it will be necessary to work early mornings, evenings and some weekends to advance the development initiatives of the Development Program.

Experience:

• Management: 3 years (Preferred)
• Fundraising with a Proven Track Record: 5 years (Required)
• Legacy Giving: 1 year (Required)
• Grant writing: 1 years (Required)
• Donor Development:5 years (Required)

Job Type: Full-time

Pay: $86,361.60 - $105,122.60 per year

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Extended hours
• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Preferred)
• Management: 3 years (Preferred)
• Endowment: 3 years (Required)
• Donor Development: 1 year (Required)
• Fundraising: 5 years (Required)
• Grant writing: 1 year (Required)

Work Location: In person