Customer Service Director jobs in Davenport, IA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service
  • Kwik Trip
  • Davenport, IA FULL_TIME
  • Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 
    Location: Stop-N-Go 562 
    Minimum Starting Pay: $15.00 
    Shift: Variable

     


    Food/Guest Service coworkers:

    Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities.

    Requirements:

    · Great people skills

    · Enjoy a fast paced work environment

    · Maintain our in-store food program

    · Ability to problem solve challenges and shift priorities quickly

    · Desire to help customers

    · Maintain a clean and inviting store

    · Some weekend and holiday availability is required

    Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people’s lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their co-workers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.

    Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many co-workers throughout the company have started as Guest Service Co-workers and have developed the skills to take on new challenges and roles within the company.

    Similar positions would be: Customer Service, Food, Cashier, Cook, Server.


    Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
    Learn more about....
  • Just Posted

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Customer Service/Retail
  • Love's Travel Stops & Country Stores
  • Davenport, IA FULL_TIME,PART_TIME
  • Address: 8255 Northwest Blvd Davenport, IA, 52806Welcome to Love’s!Where People are the Heart of Our SuccessRetail Customer Service CashierAt Love’s, our values go beyond our name. We look for those s...
  • 15 Days Ago

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Sales & Customer Service Associate
  • Massage Envy
  • Davenport, IA OTHER
  • Overview Where Better Careers Begin!Massage Envy Davenport, 5302 Elmore Ave. Davenport, IA 52807 Do you have a passion for helping others? At the Massage Envy Davenport franchise, we support and inspi...
  • 17 Days Ago

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Customer Service Analyst
  • BizTek People, Inc. | APA International Placement Consultants
  • Davenport, IA FULL_TIME
  • Primary Job Duties and Responsibilities (Essential Job Functions)· Serve as an expert in the technical knowledge for markets in all states in respect to ordering, capturing data from source, analyzing...
  • 18 Days Ago

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Customer Service Representative
  • PTSolutions
  • Eldridge, IA FULL_TIME
  • Job Description: PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and mo...
  • 21 Days Ago

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Customer - Food Service
  • Kwik Trip
  • Davenport, IA FULL_TIME
  • Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Star 1071 Minimum Starting Pay: $16.00 Shift: Variable Food/Guest Service coworkers: Food/Guest Service cowo...
  • Just Posted

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0 Customer Service Director jobs found in Davenport, IA area

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Operations and Information Specialist, Subject Matter Expert (SME)
  • Govcio LLC
  • Rock Island, IL
  • Overview: GovCIO is currently hiring for an Operations & Information Specialist, Subject Matter Expert to provide suppor...
  • 4/25/2024 12:00:00 AM

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Global Military Aftermarket Sales Director
  • Eaton Corporation
  • Davenport, IA
  • Eaton's Aerospace Group is hiring a Global Military Aftermarket Sales Director. Preferred locations include: Irvine, Cal...
  • 4/24/2024 12:00:00 AM

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Product Marketing Specialist
  • Sears Seating
  • Davenport, IA
  • The Product Marketing Specialist is an Individual contributor role that will help craft the future of product at Sears S...
  • 4/23/2024 12:00:00 AM

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Insurance Managed Care RN - UR/CM, Precedence, Inc. - Remote With Insurance Experience
  • UnityPoint Health
  • Rock Island, IL
  • Overview: Insurance Managed Care RN - UR/CM Precedence, Inc., Rock Island, IL Remote or Hybrid with Experience - Based O...
  • 4/23/2024 12:00:00 AM

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Vice Chanellor of Administration/CFO
  • Eastern Iowa Community Colleges
  • Davenport, IA
  • VICE CHANCELLOR OF ADMINISTRATION / CFO The Vice Chancellor of Administration / CFO is responsible for all administrativ...
  • 4/22/2024 12:00:00 AM

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Phlebotomist
  • CSL Behring LTD
  • Davenport, IA
  • Responsibilities: Mgr Center * Has overall authority for center operations production goals, monitor net yields, and imp...
  • 4/22/2024 12:00:00 AM

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Team Member - Front of House
  • Chick-fil-A
  • Davenport, IA
  • Description Now offering FREE COLLEGE (after 90 days and 25 hours/week)! Starting Pay: Up to $16.00/hour Company: Chick-...
  • 4/22/2024 12:00:00 AM

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Marketing Specialist
  • Black Hawk College
  • Moline, IL
  • Salary: $45,742.00 - $49,005.00 Annually Location : Quad Cities Campus - Moline, IL Job Type: Full-Time Staff Job Number...
  • 4/21/2024 12:00:00 AM

Davenport's longitude and latitude coordinates in decimal form are 41.542982, −90.590745. According to the United States Census Bureau, the city has a total area of 65.08 square miles (168.56 km2), of which 62.95 square miles (163.04 km2) is land and 2.13 square miles (5.52 km2) is water. Davenport is located approximately 170 miles (270 km) west of Chicago and 170 miles (270 km) east of the Iowa state capital of Des Moines. The city is located about 200 miles (320 km) north of St. Louis, Missouri, and 265 miles (426 km) southeast of Minneapolis, Minnesota. Farmland surrounds Davenport, outsid...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$162,452 to $226,540
Davenport, Iowa area prices
were up 0.8% from a year ago

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