Customer Service Director jobs in Fremont, CA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

126 Customer Service Director jobs found in Fremont, CA area

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Customer Service Representative
  • MDC Vacuum Products, LLC
  • Hayward, CA
  • To answer sales and customer service calls from our customers in a timely and friendly manner. Advise customers on various aspects of product line. Checks with credit department concerning credit ...
  • 3 hours ago

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Customer Service Representative
  • JMAY Staffing
  • Dublin, CA
  • DIRECT HIRE POSITIONS - Click her to set interview -hart-pagan/virtual-overview-interview NO TECH, IT, OR ENGINEERING POSITIONS. We have immediate full-time customer service positions for fun and ...
  • 11 hours ago

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Customer Service Representative
  • City Career Fair
  • San Jose, CA
  • We are seeking a Customer Service Representative to join our team! You will be responsible for ... Director of Prospect Management and Research, Senior Building Maintenance Worker - SILICON VALLEY ...
  • 2 days ago

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Management Trainee
  • City Career Fair
  • San Jose, CA
  • Whether you see yourself in sales, business development, customer service or operations, this ... Director of Prospect Management and Research, Senior Building Maintenance Worker - SILICON VALLEY ...
  • 2 days ago

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Customer Service Representative/ Remote Work/ Virtual Interview
  • Altig Agency
  • Fremont, CA
  • The Customer Service Representatives are responsible for matching client needs to products and services. Daily tasks include taking inbound calls and making outbound calls, scheduling new ...
  • 4 days ago

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Customer Service Representative
  • inSync Staffing
  • South San Francisco, CA
  • The Customer Service Specialist role is dedicated to providing the highest quality of customer ... Is goal-directed and persistent; is accountable for meeting commitments, recognizes the ...
  • 4 days ago

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Customer Service Representatives Needed
  • Ultimate Staffing
  • Fremont, CA
  • Ultimate Staffing is currently seeking strong customer service representatives to join our client in Fremont. These positions are located within the company's call center. These positions are ...
  • 6 days ago

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Customer Service Representative
  • TotalMed
  • San Jose, CA
  • GENERAL DESCRIPTION OF POSITION The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains ...
  • 6 days ago

Fremont (/ˈfriːmɒnt/ FREE-mont) is a city in Alameda County, California, United States. It was incorporated on January 23, 1956, from the annexing of Centerville, Niles, Irvington, Mission San José, and Warm Springs. The city is named after John C. Frémont, an American explorer and former US Senator from California, Governor from Arizona, Major General in the Union Army, and the first Republican presidential candidate, in 1856. Located in the southeast San Francisco Bay Area and straddling both the East Bay and South Bay regions, Fremont has a rapidly-growing population of around 230,000. It i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$160,749 to $234,005
Fremont, California area prices
were up 2.9% from a year ago

Customer Service Director in Abington, PA
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December 15, 2019
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February 07, 2020
Create brand awareness for our clientÆs target audience.
March 28, 2020