Customer Service Director jobs in Greenwood, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

83 Customer Service Director jobs found in Greenwood, IN area

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NOW HIRING: Customer Service Associate
  • Recruit
  • Indianapolis, IN
  • We are seeking a Client and Customer Service Associate to join our team! You will be responsible for helping providing excellent customer service to our clients by assisting them with their benefits ...
  • yesterday

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Full Time / ASAP Start - Customer Service Representative
  • Recruit
  • Indianapolis, IN
  • We are looking to hire 2-3 Customer Service Representatives to aid us in providing excellent service to our clients by assisting them with their benefits and financial service needs. You will be ...
  • 2 days ago

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Referral Support Specialist
  • Hopebridge, LLC
  • Indianapolis, IN
  • Other duties included and assigned by Director of IPP. Responsibilities * Making/taking inbound and ... Give great customer service to all stakeholders via phone. * Enter information accurately and ...
  • 2 days ago

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Customer Service Representation Wanted
  • Alpha Agency Careers
  • Indianapolis, IN
  • As a Customer Service Benefits Representative, you will serve as an integral part of the client ... We are now accepting applications as a direct result of the growth we are experiencing. If you are ...
  • 4 days ago

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Customer Service Representative- FULL TIME/ PART TIME
  • Titan Acquisition Inc
  • Greenwood, IN
  • Our firm is seeking Entry Level and Experienced Customer Service Representatives immediately. We are going through an expansion and are currently conducting interviews for our Full Time, Part-Time, ...
  • 4 days ago

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Customer Service - Appointment Setter - WORK FROM HOME
  • Automatic Appointments Inc
  • Indianapolis, IN
  • Access to reliable phone service * Access to reliable internet service * Access to reliable ... Direct Sales Professionals * NOTE we are NOT offering roles in CA at this time Company Description ...
  • 5 days ago

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Customer Service Representative - Virtual Career Overview / Interview
  • CUNNINGHAM AGENCY
  • Lawrence, IN
  • The CSR will serve as the first point of contact to 30,000 union members in Indiana * The CSR will provide excellent customer service to union members * The CSR will follow-up with union members
  • 7 days ago

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Remote - Customer Service
  • BCforward
  • Indianapolis, IN
  • Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...
  • 7 days ago

Greenwood is a city in Johnson County, Indiana, United States. The population was 49,791 at the 2010 Census, and increased to 56,545 in the Census 2016 estimates. Greenwood is located between Indiana State Road 37 and Interstate 65. The city shares a border with Indianapolis and is the most populous suburb in the southern portion of the Indianapolis Metropolitan Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$124,807 to $181,688
Greenwood, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
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November 08, 2019
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December 10, 2019
Create brand awareness for our clientÆs target audience.
December 31, 2019