Customer Service Director jobs in Mishawaka, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

14 Customer Service Director jobs found in Mishawaka, IN area

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Sales/Customer Service Reps Needed
  • Mortgage Protection Center
  • Mishawaka, IN
  • WE HAVE THOUSANDS OF LEADS EVERYWEEK FROM REAL PEOPLE WANTING LIFE INSURANCE.....direct mail and telemarketing....too many to respond to....WE NEED HELP. We have EXCLUSIVE PRODUCTS with 15 of the Top ...
  • 3 days ago

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Business Development Director- High Impact, Well Established Company
  • Creative Financial Staffing (CFS)
  • South Bend, IN
  • Business Development Director- Highly visible role, large impact About the Company and Opportunity ... Provide excellent customer service by improving relationships with client companies for long term ...
  • 3 days ago

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Sales Representative - LIFETIME RESIDUALS
  • VizyPay
  • South Bend, IN
  • ... Customer Service/Tech support departments ➔ Programs you are proud to sell by giving local ... direct prior experience in this industry is required. If you love building working relationships ...
  • 3 days ago

S
Donor Center Director (South Bend) - 11472
  • Simply Biotech
  • South Bend, IN
  • Donor Center Director (South Bend, IN) - Simply Biotech OVERVIEW Are you looking for a new career ... Developing a high level of customer service to our donors. * Developing and executing marketing ...
  • 3 days ago

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Route Sales Representative- CDL Driver
  • Power Play Distributors
  • South Bend, IN
  • Description Power Play Distributors is a DSD (Direct Store Delivery) company based in Bolingbrook ... Perform functions to maximize sales and provide customer service to major accounts. Under direction
  • 4 days ago

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Outside Sales - Territory Manager
  • TorcUP Inc.
  • Elkhart, IN
  • Applies knowledge of company products and services to achieve sales goals * Develop product ... customers and markets within the territory and various industries served * Assist with directing ...
  • 5 days ago

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Hybrid Outside/Inside Sales Representative
  • Star Uniform
  • South Bend, IN
  • The role is designed as an understudy role for our current Sales Director. Part of your week would be spent as an inside sales rep / customer service in a retail setting and the other part of the ...
  • 6 days ago

Mishawaka /ˌmɪʃəˈwɑːkə/ is a city on the St. Joseph River, in Penn Township, St. Joseph County, in the U.S. state of Indiana. The population was 48,252 as of the 2010 census. Its nickname is "the Princess City." Mishawaka is a principal city of the South Bend–Mishawaka, IN-MI, Metropolitan Statistical Area. According to the 2010 census, Mishawaka has a total area of 17.348 square miles (44.93 km2), of which 17 square miles (44.03 km2) (or 97.99%) is land and 0.348 square miles (0.90 km2) (or 2.01%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$119,483 to $173,936
Mishawaka, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
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November 08, 2019
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December 10, 2019
Create brand awareness for our clientÆs target audience.
December 31, 2019