Customer Service Director jobs in Muncie, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

5 Customer Service Director jobs found in Muncie, IN area

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Customer Service
  • Staffmark
  • Muncie, IN
  • As a Customer Service Representative will be responsible for answering inbound phone calls and making outbound phones calls to schedule appointments. Informing customers of multi services, seeking ...
  • 20 hours ago

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Apartment Maintenance Technician
  • Miller-Valentine Group
  • Muncie, IN
  • Provide customer service to all current and future residents. * Complete resident work orders on a ... Attend meetings as directed by the supervisor or District Manager upon request Electrical * Read ...
  • 21 hours ago

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Apply Now - Life Insurance Sales Manager
  • The Senior Life Group 13
  • Muncie, IN
  • We focus on providing people with final expense services to help them with peace of mind when a ... A lead system in which customers call you * Our industry has a leading technology that can do the ...
  • yesterday

Muncie /ˈmʌnsi/ is an incorporated city and the seat of Delaware County, Indiana. It is located in East Central Indiana, about 50 miles (80 km) northeast of Indianapolis. The United States Census for 2010 reported the city's population was 70,085. It is the principal city of the Muncie metropolitan statistical area, which has a population of 117,671. The Lenape (Delaware) people, who arrived in the area in the 1790s, founded several small villages, including one known as Munsee Town, along the White River. The small trading post, renamed Muncietown, was selected as the Delaware County seat and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$118,135 to $171,975
Muncie, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
Marketing, events, promotions, sales, customer service, public relations, retail restaurant, Sales person, entry level full time sales rep, entry level sales rep, entry level full time outside sales rep, entry level outside sales, full time outside sales rep, entry level full time sales and marketing, entry level sales and mktg.
December 15, 2019
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February 07, 2020
Create brand awareness for our clientÆs target audience.
March 28, 2020