Customer Service Director jobs in South Bend, IN

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

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13 Customer Service Director jobs found in South Bend, IN area

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Electrical Maintenance Technician (151109)
  • Ask Staffing
  • Mishawaka, IN
  • Direct Hire Duration: Direct Hire About Our Client : Partners with our customers to provide ... service, repair, troubleshooting and resolution of multiple operating machines within a ...
  • 16 hours ago

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RN Case Manager
  • Maxim Healthcare Services
  • Mishawaka, IN
  • Partners with the Program Director in development and review of the patient's individualized ... Our commitment to customer service, improving patient care, and staffing experienced healthcare ...
  • 2 days ago

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Apartment Leasing Agent
  • Full House Marketing & Staffing
  • South Bend, IN
  • Ideal candidate should be strong in customer service, sales and detail oriented with paperwork ... For those seeking temporary to direct hire positions, we offer competitive pay, training ...
  • 2 days ago

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Apartment Leasing Agent
  • Full House Marketing & Staffing
  • Mishawaka, IN
  • Ideal candidate should be strong in customer service, sales and detail oriented with paperwork ... For those seeking temporary to direct hire positions, we offer competitive pay, training ...
  • 2 days ago

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Electronics Design Engineer Automotive Tier 1
  • Leading Automotive Tier 1 supplier
  • Elkhart, IN
  • Provide technical assistance to customers applying and servicing products * Offer training assistance to electrical engineers. * Other duties as directed by the supervisor. Job Requirements
  • 2 days ago

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Retail Store Manager - Bilingual
  • Mobilelink
  • Elkhart, IN
  • ... outstanding customer service, resulting in positive brand loyalty. Your focus will be on ... Retail Store Managers Key Responsibilities: · Achieve all sales and profit goals · Direct ...
  • 3 days ago

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Apply Today: Insurance Sales
  • The Senior Life Group 13
  • South Bend, IN
  • We focus on providing people with final expense services to help them with peace of mind when a ... A lead system in which customers call you * Our industry has a leading technology that can do the ...
  • 3 days ago

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Sales Reps Needed for Fast Growing Company- Full/Part Time Positions
  • Symmetry Financial Group
  • South Bend, IN
  • Our program is driven by a direct mail lead generation system utilizing our 4 mail houses ... Customer service oriented (must be a people person) *Desire to grow quickly, fast track into ...
  • 4 days ago

South Bend is a city in and the county seat of St. Joseph County, Indiana, United States, on the St. Joseph River near its southernmost bend, from which it derives its name. As of the 2010 census, the city had a total of 101,168 residents; its Metropolitan Statistical Area had a population of 318,586 and Combined Statistical Area of 721,296. It is the fourth-largest city in Indiana, serving as the economic and cultural hub of Northern Indiana. The highly ranked University of Notre Dame is located just to the north in unincorporated Notre Dame, Indiana and is an integral contributor to the reg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$119,483 to $173,936
South Bend, Indiana area prices
were up 1.3% from a year ago

Customer Service Director in Abington, PA
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November 08, 2019
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December 10, 2019
Create brand awareness for our clientÆs target audience.
December 31, 2019