Customer Service Director jobs in Troy, NY

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service
  • VENT Fitness
  • Latham, NY PART_TIME
  • Passion / Integrity / Professionalism / Customer Service

    Are you a People Person?

    Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.

    Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.

    Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.

    EOE

  • 4 Days Ago

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Health Care Customer Support/Administrative Assistant
  • United Counseling Service of Bennington County,Inc
  • Bennington, VT FULL_TIME
  • Description34 hrs. per week.Monday - Thursday 12:00pm - 7:30pm and Friday 11:00am - 5:30pmWhy Join United Counseling Service: For over 65 years, UCS has been providing exceptional and thoughtful care ...
  • 17 Days Ago

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Director of Dietary / Food Service Director
  • The Center for Living & Rehabilitation
  • Bennington, VT FULL_TIME
  • The Center for Living and Rehab is looking for a Certified Dietary Manager/ Food Service director. We are a beautiful skilled nursing facility located in Bennington, VT. What sets us apart at CLR, is ...
  • 21 Days Ago

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Food Service Director
  • Polaris Healthcare
  • Troy, NY FULL_TIME
  • Depending on Experience. We are seeking a Food Service Director to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities: Supervise and co...
  • 24 Days Ago

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Food Service Director
  • Allaire Health Services
  • Hoosick, NY FULL_TIME
  • A Beautiful Nursing Home is seeking a Food Service Director. Director of Food Service Responsibilities: Work with Dietitian and Administrator in planning, organizing, developing and directing the over...
  • 13 Days Ago

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Food Service Director
  • Healthcare Services Group, Inc.
  • BENNINGTON, VT OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • Just Posted

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0 Customer Service Director jobs found in Troy, NY area

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Laboratory Manager/Director
  • H2 Talent
  • Menands, NY
  • Our client, a cannabis testing lab, has a need for a Lab Manager/Director to join their team and oversee daily activitie...
  • 3/28/2024 12:00:00 AM

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Customer Relations Manager
  • Leaf Home Water Solutions
  • Hudson, NY
  • ** Customer Relations Manager** **Job Category****:** Service **Requisition Number****:** CUSTO013550 Showing 1 location...
  • 3/28/2024 12:00:00 AM

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RN - All Shifts Available - Eddy Heritage House - Troy, NY
  • Trinity Health Corporation
  • Troy, NY
  • Employment Type: Full time Shift: Day Shift Description: RN (Long Term Care Sub-Acute) - Heritage House - Troy, NYIf you...
  • 3/28/2024 12:00:00 AM

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RN Supervisor - Weekend Track Days - Eddy Memorial Geriatric Center
  • Trinity Health
  • Troy, NY
  • Employment Type: Full timeShift: 12 Hour Day Shift Description: Eddy Memorial Geriatric Center has an opportunity for an...
  • 3/28/2024 12:00:00 AM

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Administrative Coordinator
  • New York Center For Liver Transplantation, Inc.
  • Troy, NY
  • Job Description Job Description Title: Administrative Coordinator Responsible to: Administrative Director Basic Function...
  • 3/28/2024 12:00:00 AM

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Bi-Lingual CASAC Counselor
  • Fusion Recovery
  • Albany, NY
  • Fusion Recovery - Albany - Under supervision of the program director the BILINGUAL casac counselor will provide counseli...
  • 3/28/2024 12:00:00 AM

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Branch Manager I - Loudon Plaza Branch - NY
  • Trustco
  • Albany, NY
  • EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for ...
  • 3/28/2024 12:00:00 AM

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Assistant Branch Manager - Troy Branch, NY
  • Trustco
  • Troy, NY
  • Job Title: Assistant Branch Manager Reports to: Branch Manager FLSA Status: Non-Exempt Salary Grade: NE13 Supervisory Re...
  • 3/27/2024 12:00:00 AM

Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on the eastern bank of the Hudson River. Troy has close ties to the nearby cities of Albany and Schenectady, forming a region popularly called the Capital District. The city is one of the three major centers for the Albany Metropolitan Statistical Area (MSA), which has a population of 1,170,483. At the 2010 census, the population of Troy was 50,129. Troy's motto is Ilium fuit. Troja est, which means "Ilium was, Troy is". Today, Troy is home to Renssel...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$173,092 to $241,385
Troy, New York area prices
were up 1.5% from a year ago

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