Customer Service Executive jobs in the United States

Responsibilities:

• Review and analyze mortgage loan applications to determine creditworthiness and adherence to lending guidelines
• Conduct quantitative analysis and underwriting of loan files to assess risk and make informed decisions
• Perform quantitative research and equity research to evaluate market trends and property values
• Assess risk analysis and fraud prevention detection measures to ensure compliance with regulatory requirements
• Collaborate with loan officers, borrowers, and other stakeholders to gather necessary information for underwriting decisions
• Evaluate mortgage servicing activities to ensure accuracy and compliance with industry standards
• Collect and analyze financial data to assess borrower's ability to repay the loan
• Prepare comprehensive financial reports summarizing findings and recommendations

Requirements:

• Bachelors Degree or Associates Degree with 12 months of experience in client service or mortgagees
• Strong knowledge of quantitative analysis, underwriting principles, and financial concepts
• Familiarity with risk analysis, fraud prevention detection, and mortgage servicing practices
• Excellent attention to detail and ability to work in a fast-paced environment
• Strong analytical skills with the ability to interpret complex financial information
• Proficient in data collection, organization, and analysis
• Exceptional written and verbal communication skills for effective report writing and communication with stakeholders
• Ability to work independently and make sound underwriting decisions within established guidelines

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.