Customer Service Lead jobs in Bloomington, IN

Recently Added Customer Service Lead jobs

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Customer Service Lead
  • Georg Utz Holding AG
  • Edinburgh, IN FULL_TIME
  • Job Description for Internal Sales Support Lead at Georg Utz Inc.
    JOB TITLE: Internal Sales Support Lead
    EMPLOYER: Georg Utz Inc.
    DEPARTMENT: Sales
    REPORTS TO: VP of Sales and Marketing
    EFFECTIVE DATE: 1/30/2024

    JOB SUMMARY: The Insider Sales Lead at Georg Utz Inc. has a pivotal role in overseeing the Insider Sales Support team and coordinating with sales operations. This role requires a blend of leadership, customer service, sales support, and some operational management skills to ensure the efficiency and effectiveness of the sales support department.

    DUTIES AND RESPONSIBILITIES:
    • Lead and manage the Insider Sales Support team, providing guidance, training, and support.
    • Oversee the preparation of accurate and timely pricing quotes and order processing.
    • Manage and track sales data and metrics, providing actionable insights and reports to the sales team and management.
    • Develop and implement strategies to enhance customer service and sales program management.
    • Serve as a liaison between the sales team, other departments, and upper management.
    • Coordinate with the Sales and Marketing team to ensure alignment of sales strategies and objectives.
    • Monitor Insider Sales Support team performance, provide feedback, and implement improvements.
    • Assist in customer retention strategies and build strong client relationships.
    • Ensure compliance with company policies and ethical practices.
    • Identify opportunities for process improvements and implement solutions to enhance efficiency.
    • Participate in key strategic and operational projects with the aim of increasing sales productivity and efficiency.
    • Resolve problems, develop alternative solutions, and participate in group problem-solving.
    • Regularly review team performance, providing feedback and guidance for improvement.

    SUPERVISORY RESPONSIBILITIES:
    • Direct management of the Insider Sales Support team and coordination with other sales operations staff.

    QUALIFICATIONS:
    • Bachelor's degree in business, Sales, Marketing, or a related field.
    • Minimum 5 years of experience in sales, customer service, or sales operations, including supervisory experience.
    • Strong leadership, team management, and interpersonal skills.
    • Proficiency in ERP, CRM systems, Microsoft Office Suite, and other relevant software.
    • Excellent analytical, problem-solving, and organizational skills.
    • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT:
    • Mostly office-based with the occasional requirement to visit production or warehouse areas.

    Advertisement for Inside Sales Lead Position

    Lead Our Sales Support Team at Georg Utz Inc.!

    Georg Utz Inc., a leader in sustainable plastic packaging solutions, is seeking an experienced Insider Sales Lead. Combine your skills in sales support, operations, and leadership to help drive our sales department towards efficiency and success.

    Key Responsibilities:
    • Supervising Insider Sales Support Team and coordinating with sales operations.
    • Implementing strategies and technologies to boost sales effectiveness.
    • Serving as a key link between sales, other departments, and management.

    We Offer:
    • A role at the forefront of a sustainable and innovative global company.
    • A dynamic, supportive work environment with opportunities for growth.
    • A competitive package and opportunities to make a significant impact.
  • 9 Days Ago
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Full time Customer Service Lead
  • Old Navy
  • Edinburgh, IN FULL_TIME
  • Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a Customer Service Lead, you will be responsible for providing exceptional se...
  • Just Posted
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Route Lead/Retail Team Leader
  • Five Star Food Service, Inc.
  • Columbus, IN FULL_TIME
  • Position Overview: The Retail Team leader will share responsibilities for retail merchandising operations at a branch/division level. Acts as a relief retail merchandiser for vacation, open and traini...
  • 10 Days Ago
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Lead Customer Advocate
  • Spearhead Mobility Inc.
  • COLUMBUS, IN FULL_TIME
  • Why Join Spearhead Mobility? Learn more, earn more! Join a growing company with start-up enthusiasm. Help us upend the wireless retail market as an exclusive AT&T partner. Teamwork, trust, service, me...
  • 1 Month Ago
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Customer Service Representative I
  • kirbyrisk
  • Columbus, IN FULL_TIME
  • Customer Service Representative – Electrical Supply Columbus, IN At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development! What will I be ...
  • 18 Days Ago
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Customer Service Team Member
  • Crew Carwash
  • Helmsburg, IN FULL_TIME
  • Customer Service Team Member roles are waiting for you!Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row!https://crewcarwash.com/crew-car...
  • 16 Days Ago
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0 Customer Service Lead jobs found in Bloomington, IN area

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Patient Care Coordinator
  • Upperline Health
  • Columbus, IN
  • About Us Upperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extrem...
  • 4/24/2024 12:00:00 AM
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Customer Advocate
  • Community Choice Financial Family of Brands
  • Greenwood, IN
  • Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
  • 4/24/2024 12:00:00 AM
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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Greenwood, IN
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/23/2024 12:00:00 AM
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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Columbus, IN
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/22/2024 12:00:00 AM
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Manager Customer Service
  • GEODIS Group
  • Greenwood, IN
  • ** Manager Customer Service** **Job Category****:** Operations **Requisition Number****:** MANAG020897 Showing 1 locatio...
  • 4/21/2024 12:00:00 AM
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Valet Parking Attendant - Bloomington, IN
  • Parking Management Company
  • Bloomington, IN
  • Job Details Job Location Bloomington IN - Bloomington, IN Position Type Full Time / Part Time Education Level None Trave...
  • 4/20/2024 12:00:00 AM
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Customer Service Sales Representative
  • InsuraTec Services Group
  • Bloomington, IN
  • Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experi...
  • 4/20/2024 12:00:00 AM
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Patient Care Coordinator
  • Upperline Health
  • Columbus, IN
  • About Us Upperline Health launched in 2017 and is one of the nations leading comprehensive and coordinated lower extremi...
  • 4/20/2024 12:00:00 AM
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About Bloomington, Indiana

Bloomington is a city in and the county seat of Monroe County in the southern region of the U.S. state of Indiana. It is the seventh-largest city in Indiana and the fourth-largest outside the Indianapolis metropolitan area. According to the Monroe County History Center, Bloomington is known as the "Gateway to Scenic Southern Indiana." The city was established in 1818 by a group of settlers from Kentucky, Tennessee, the Carolinas, and Virginia who were so impressed with "a haven of blooms" that they called it Bloomington. The population was 80,405 at the 2010 census. The city's population was ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Lead jobs
$32,384 to $40,587
Bloomington, Indiana area prices
were up 1.3% from a year ago
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What does a Customer Service Lead do?

Customer Service Lead
Participate in ongoing and new hire training.
April 29, 2023
Customer Service Lead in Kirkland, WA
Deliver timely, accurate and respectful follow up to user questions and issues.
March 28, 2023
Customer Service Lead in Lemont, IL
Greet all Customers and provide them with prompt, courteous service and assistance.
November 23, 2022
Promote for sale any current charitable promotions to Customers.
January 17, 2023